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- Tasks: Deliver beauty treatments and provide exceptional customer service to guests.
- Company: Another Place Hotel offers a unique blend of hospitality and stunning views in the Lake District.
- Benefits: Enjoy discounts, team events, and a supportive work environment focused on your growth.
- Why this job: Join a community that values kindness, innovation, and making a meaningful impact on guests' experiences.
- Qualifications: NVQ level 3 in beauty therapy or equivalent, with outstanding customer care skills.
- Other info: Work in a beautiful location with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
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Warm hospitality and contemporary comfort combine with views
over Ullswater and the fells. Another Place, The Lake is fortaking it
easy with your favourite people,exploring the wilderness, swimming
beneath a full moon,paddleboardingacross the lake, eating and
drinking well,letting go and having a good time
Another Place Hotel – a place to take your Therapy career to
new heights. With a team that values connection, flexibility, variety, and
challenge, we\’re all about making a meaningful impact on our guest’s holiday.
Our three core values – We Care, We Notice, We Change – show what it means to
work for a hotel which goes above and beyond for our team and guests.
Our Therapist role:
Our Swim Club therapists deliver professional treatments to guests in an
environment of exceptional customer service. Reporting to the Senior House
manager, you will need to have excellent communication skills as well as
previous experience within a treatment’s environment.
Joining our team means being part of a community that values
excellence, innovation, and kindness in everything we do. Our commitment to our
staff is reflected in our exceptional working environment – one that promotes
work-life balance, professional development, and plenty of opportunities for
growth.
As our Therapist you’ll be:
- Delivering
a range of beauty treatments to the standards defined by the Senior House
manager, within the period specified. To include, but not limited to; a
range of massages, a range of facials and any other treatments that are
required - Discussing
the treatment list with guests, giving professional advice where needed - Ensuring
all customer feedback is passed on to the Senior House manager - Helping
to ensure a safe environment for both staff and guests and adhere to the
hotel’s health and safety policy and procedures - Keeping
the treatment rooms clean and tidy to the required standards at all times - Ensuring
all the utensils and equipment are sterilised after every treatment - Managing
the days bookings effectively , to ensure that any changes are taken into
account, in order to meet the ever changing needs of our guests
The skills you’ll be sharing with us:
- NVQ
level 3 in beauty therapy or an equivalent qualification i.e. BTEC or ITEC
level 3 - Self
motivated and able to work under own initiative - Outstanding
customer care skills - An enthusiastic
and bright personality - Organised
and efficient - Discrete
and trustworthy
What we’ll offer you:
- A
relaxed, professional place to work in a beautiful location – right on the
shores of Ullswater - Excellent
career prospects in an ever-expanding organisation - Special
rates for you and your friends & family to stay at Another Place and
Watergate Bay Hotel - Team
discounts on treatments in Swim Club - Discounts
for you and your friends & family to eat at our restaurants: at
Rampsbeck, Living Space and Glasshouse - Team
social events throughout the year - Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
From discounted stays to training and development
opportunities, we\’re all about helping our team achieve their personal and
professional goals. Located in 18 acres of Lake District National Park, you\’ll
never be short on inspiration.
If you would love to join us as on our Therapist apply
now and be part of our journey at The Lake, a wonderful place to work.
#J-18808-Ljbffr
Therapist employer: Another Place, The Lake
Contact Detail:
Another Place, The Lake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Therapist
✨Tip Number 1
Familiarise yourself with our core values: We Care, We Notice, We Change. During your interactions, whether in interviews or networking, highlight how your personal values align with ours and share examples of how you've embodied these principles in your previous roles.
✨Tip Number 2
Showcase your customer care skills by preparing to discuss specific instances where you provided exceptional service. Think about how you can demonstrate your ability to connect with guests and create a memorable experience, as this is crucial for the Therapist role.
✨Tip Number 3
Research the treatments we offer at Another Place and be ready to discuss your experience with similar services. This will not only show your expertise but also your enthusiasm for joining our team and contributing to our guests' well-being.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in becoming part of our community.
We think you need these skills to ace Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Therapist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ level 3 in beauty therapy or equivalent qualifications in your CV and cover letter. Mention any additional certifications or training that may be relevant to the role.
Showcase Customer Care Skills: Since outstanding customer care is crucial for this role, provide examples in your application of how you've delivered excellent service in previous positions. This could include specific situations where you went above and beyond for clients.
Personalise Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Another Place and how you can contribute to their core values of care, notice, and change.
How to prepare for a job interview at Another Place, The Lake
✨Showcase Your Customer Care Skills
As a Therapist, exceptional customer care is crucial. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight any specific situations where you went above and beyond for a client.
✨Demonstrate Your Knowledge of Treatments
Familiarise yourself with the range of treatments offered at Another Place. During the interview, discuss your experience with various therapies, such as massages and facials, and be ready to explain how you tailor treatments to meet individual guest needs.
✨Emphasise Your Organisational Skills
The role requires managing bookings and adapting to changes efficiently. Prepare to discuss how you stay organised in a busy environment and provide examples of how you've successfully managed your time and resources in past positions.
✨Align with Core Values
Another Place values connection, flexibility, and kindness. Research these core values and think about how they resonate with your own work ethic. Be ready to share how you embody these principles in your professional life.