At a Glance
- Tasks: Deliver beauty treatments and provide exceptional customer service to guests.
- Company: Another Place Hotel offers a unique blend of hospitality and stunning views in the Lake District.
- Benefits: Enjoy discounts, team events, and a supportive work environment focused on your growth.
- Other info: Work in a beautiful location with opportunities for personal and professional development.
- Why this job: Join a community that values kindness, innovation, and making a meaningful impact on guests' experiences.
- Qualifications: NVQ level 3 in beauty therapy or equivalent, with outstanding customer care skills.
The predicted salary is between 24000 - 36000 £ per year.
Spa Therapist – Swim Club | Another Place, The Lake
Warm hospitality and contemporary comfort combine with breath-taking views over Ullswater and the surrounding fells.
At Another Place, The Lake, guests come to slow down, reconnect with nature and spend time doing what they love — paddleboarding across the lake, swimming beneath a full moon, exploring the fells and sharing great food with friends and family.
For our team, it’s just as special.
Working here means being part of a welcoming community where you can grow your career, develop your skills and help create memorable experiences for our guests in one of the most inspiring settings in the UK.
Why you’ll love working here
Joining our team means being part of a supportive and friendly spa environment where wellbeing, teamwork and professional development are genuinely valued.
We offer:
- A relaxed, professional spa environment right on the shores of Ullswater
- Opportunities to develop your skills and grow your career in spa and wellness
- Special rates for you, your friends and family to stay at Another Place and Watergate Bay Hotel
- Team discounts on treatments at Swim Club
- Discounts for you and your friends & family to dine in our restaurants: Rampsbeck, The Living Space and Glasshouse
- Regular team social events throughout the year
- Access to our Team Assistance Scheme, offering confidential support on wellbeing, mental health and financial advice
- Training and development opportunities within a growing hotel group
Set within 18 acres of the Lake District National Park, this is a workplace where nature, wellbeing and hospitality come together.
Our Spa Therapist role
Our Swim Club therapists deliver exceptional spa treatments and create relaxing, personalised experiences for every guest.
Working closely with the Senior House Manager, you’ll be part of a supportive team that takes pride in delivering outstanding service and genuine hospitality.
This is a part-time role, offering 16 hours per week, on a flexible zero-hours contract with working hours arranged according to business needs.
What you’ll be doing
- Delivering a range of professional spa treatments including massage and facials to our high standards.
- Providing personalised treatment recommendations and professional advice to guests.
- Creating a calm and welcoming environment for every guest.
- Maintaining the highest standards of hygiene and cleanliness in treatment rooms.
- Ensuring tools and equipment are cleaned and sterilised correctly.
- Managing daily bookings and adapting to changing guest needs.
- Sharing guest feedback with the Senior House Manager to help us continually improve the guest experience.
We’re looking for someone who
- Holds NVQ Level 3 Beauty Therapy or equivalent (BTEC or ITEC)
- Has experience delivering spa or beauty treatments (or strong practical training)
- Is passionate about wellbeing and creating memorable guest experiences
- Has excellent communication and people skills
- Takes pride in delivering high standards of service
- Is organised, reliable and able to work independently
- Brings a positive, warm and professional approach to the team
Starting your spa career
We believe great therapists are developed through experience, mentoring and a passion for wellbeing.
If you’re early in your spa career, currently studying, or completing your NVQ Level 2 or Level 3, we’d still love to hear from you. We’re happy to support the right candidate who is enthusiastic, motivated and eager to learn.
Our experienced team will help you build your confidence, develop your treatment skills and grow your career within the spa and wellness industry.
Life at Another Place
Set within 18 acres of the Lake District National Park, working at Another Place means finishing a shift and stepping straight into nature — whether that’s a walk along Ullswater, a swim in the lake, paddleboarding at sunset or exploring the surrounding fells.
For those who value wellbeing, balance and the outdoors, it’s a truly special place to work.
Join our team
If you’re passionate about wellbeing and love helping guests relax, unwind and feel their best, we’d love to hear from you.
Join us at Another Place, The Lake — a beautiful place to grow your career.
Therapist in Penrith employer: Another Place, The Lake
Another Place Hotel offers an exceptional working environment for Therapists, combining warm hospitality with stunning views of Ullswater. Our commitment to employee growth is evident through professional development opportunities, team discounts, and a supportive work culture that values connection and innovation. Join us in the beautiful Lake District, where you can thrive both personally and professionally while making a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Therapist in Penrith
✨Tip Number 1
Familiarise yourself with our core values: We Care, We Notice, We Change. During your interactions, whether in interviews or networking, highlight how your personal values align with ours and share examples of how you've embodied these principles in your previous roles.
✨Tip Number 2
Showcase your customer care skills by preparing to discuss specific instances where you provided exceptional service. Think about how you can demonstrate your ability to connect with guests and create a memorable experience, as this is crucial for the Therapist role.
✨Tip Number 3
Research the treatments we offer at Another Place and be ready to discuss your experience with similar services. This will not only show your expertise but also your enthusiasm for joining our team and contributing to our guests' well-being.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in becoming part of our community.
We think you need these skills to ace Therapist in Penrith
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific responsibilities and skills required for the Therapist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Qualifications:Make sure to emphasise your NVQ level 3 in beauty therapy or equivalent qualifications in your CV and cover letter. Mention any additional certifications or training that may be relevant to the role.
Showcase Customer Care Skills:Since outstanding customer care is crucial for this role, provide examples in your application of how you've delivered excellent service in previous positions. This could include specific situations where you went above and beyond for clients.
Personalise Your Cover Letter:Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Another Place and how you can contribute to their core values of care, notice, and change.
How to prepare for a job interview at Another Place, The Lake
✨Showcase Your Customer Care Skills
As a Therapist, exceptional customer care is crucial. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight any specific situations where you went above and beyond for a client.
✨Demonstrate Your Knowledge of Treatments
Familiarise yourself with the range of treatments offered at Another Place. During the interview, discuss your experience with various therapies, such as massages and facials, and be ready to explain how you tailor treatments to meet individual guest needs.
✨Emphasise Your Organisational Skills
The role requires managing bookings and adapting to changes efficiently. Prepare to discuss how you stay organised in a busy environment and provide examples of how you've successfully managed your time and resources in past positions.
✨Align with Core Values
Another Place values connection, flexibility, and kindness. Research these core values and think about how they resonate with your own work ethic. Be ready to share how you embody these principles in your professional life.
