At a Glance
- Tasks: Deliver professional beauty treatments and ensure exceptional customer service.
- Company: Another Place Hotel, a stunning location with a focus on hospitality and teamwork.
- Benefits: Competitive salary, discounts for friends and family, and career development opportunities.
- Other info: Enjoy a supportive environment with team events and a focus on work-life balance.
- Why this job: Join a vibrant team in a beautiful setting and make a real impact on guests' experiences.
- Qualifications: NVQ level 3 in beauty therapy or equivalent, with excellent customer care skills.
The predicted salary is between 24000 - 36000 £ per year.
Warm hospitality and contemporary comfort combine with views over Ullswater and the fells. Another Place, The Lake is for taking it easy with your favourite people, exploring the wilderness, swimming beneath a full moon, paddleboarding across the lake, eating and drinking well, letting go and having a good time.
Another Place Hotel – a place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. We know what it means to work for a hotel which goes above and beyond for our team and guests.
Our Swim Club therapists deliver professional treatments to guests in an environment of exceptional customer service. Reporting to the Senior House manager, you will need to have excellent communication skills as well as previous experience within a treatment's environment.
Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.
This is a full-time, salaried position based on a 40-hour work week. Flexible part-time hours may be considered for the right candidate.
As our Therapist you'll be:
- Delivering a range of beauty treatments to the standards defined by the Senior House manager, within the period specified. To include but not limited to; a range of massages, a range of facials and any other treatments that are required.
- Discussing the treatment list with guests, giving professional advice where needed.
- Ensuring all customer feedback is passed on to the Senior House manager.
- Helping to ensure a safe environment for both staff and guests and adhere to the hotel's health and safety policy and procedures.
- Keeping the treatment rooms clean and tidy (to the required standards) at all times.
- Ensuring all the utensils and equipment are sterilised after every treatment.
- Managing the days bookings effectively, to ensure that any changes are considered, meeting the ever-changing needs of our guests.
The skills you'll be sharing with us:
- NVQ level 3 in beauty therapy or an equivalent qualification i.e. BTEC or ITEC level 3
- Self-motivated and able to work under own initiative
- Outstanding customer care skills
- An enthusiastic and bright personality
- Excellent attention to detail
- Organised and efficient
- Discrete and trustworthy
- Ability to multitask
- Excellent people skills
- Excellent communication skills
What we'll offer you in return:
- A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
- Team discounts on treatments in Swim Club
- Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space and Glasshouse
- Team social events throughout the year
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances
From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in 18 acres of Lake District National Park, you'll never be short on inspiration.
If you would love to join us our Therapist apply now and be part of our journey at The Lake, a wonderful place to work.
Spa therapist employer: Another Place, The Lake
Another Place Hotel offers a unique blend of warm hospitality and stunning natural beauty, making it an exceptional employer for Spa Therapists. With a strong focus on work-life balance, professional development, and a supportive team culture, employees can thrive in their roles while enjoying the breathtaking surroundings of Ullswater. The company provides excellent career prospects, team discounts, and a commitment to employee well-being, ensuring that every team member feels valued and inspired.
StudySmarter Expert Advice🤫
We think this is how you could land Spa therapist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Another Place's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Spa Therapist, you'll need to connect with guests and provide excellent customer service. Role-play with a friend or family member to get comfortable discussing treatments and answering questions.
✨Tip Number 3
Be ready to showcase your skills! Bring along any certifications or examples of your work to the interview. This will help us see your expertise in action and how you can contribute to our team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're keen on joining our community at Another Place, where we value connection and growth.
We think you need these skills to ace Spa therapist
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love what you do and how you can bring that energy to our team at Another Place.
Tailor Your CV:Make sure your CV highlights your relevant experience in beauty therapy. We’re looking for those NVQ level 3 qualifications and any other skills that make you stand out as a fantastic Spa Therapist!
Be Personable:In your cover letter, don’t just list your skills—tell us about your personality! We value kindness and connection, so share a bit about yourself and how you connect with guests to create memorable experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity to join our team at Another Place!
How to prepare for a job interview at Another Place, The Lake
✨Know Your Treatments
Make sure you’re well-versed in the range of beauty treatments you’ll be delivering. Brush up on your knowledge of massages, facials, and any other services mentioned in the job description. This will not only show your expertise but also your enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since outstanding customer care is key for this position, prepare examples from your past experiences where you’ve gone above and beyond for clients. Think about how you can demonstrate your ability to connect with guests and provide a warm, welcoming atmosphere.
✨Communicate Effectively
Excellent communication skills are a must! Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter with guests, like discussing treatment options or handling feedback.
✨Emphasise Your Organisational Skills
Being organised and efficient is crucial in a busy spa environment. Prepare to discuss how you manage your time and bookings effectively. Maybe share a story about a time you successfully juggled multiple tasks while maintaining high standards.
