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- Tasks: Supervise daily restaurant operations and ensure first-class service for our guests.
- Company: Another Place, a stunning hotel in the Lake District with a focus on memorable experiences.
- Benefits: Flexible hours, team discounts, career growth, and a beautiful work environment.
- Other info: Enjoy team social events and support for personal and professional development.
- Why this job: Join a friendly team and create unforgettable moments for guests in a breathtaking location.
- Qualifications: Previous supervisory experience and a passion for excellent customer service.
The predicted salary is between 24000 - 30000 £ per year.
Warm hospitality and contemporary comfort combine with views over Ullswater and the fells. Nestled within 18 acres of the Lake District National Park, we offer an unforgettable escape where guests feel effortlessly at home.
At Another Place, we don’t just provide a place for our guests to rest their heads - we create memorable experiences that they’ll remember for a lifetime. It’s the heart and soul of our active relaxation concept, made possible by the people on our team.
We’re looking for a Restaurant Supervisor to assist our Food and Beverage Manager in overseeing the day-to-day running of the Rampsbeck Restaurant, The Living Space and The Glasshouse. You’ll be friendly, hardworking and customer-focused, and have excellent time-keeping skills that enable you to prioritise under pressure, ensuring that our guests continue to enjoy first-class, flawless service.
In return for your enthusiasm and commitment, you’ll find yourself in a supportive group of likeminded people with a shared outlook on life, where friendship, connection, flexibility, variety and challenge make every working day worthwhile. This is a full-time opportunity offered on a flexible zero-hours contract.
As our Restaurant Supervisor you’ll be:
- Welcoming guests in a warm, friendly, timely and relaxed yet professional manner.
- Responsible for the smooth running of the Rampsbeck Restaurant, Living Space and Glasshouse.
- Deputising for the Restaurant Manager, when required.
- Working with the Head Chef and Restaurant Manager to optimise all aspects of our food service.
- Assisting in the ongoing training, development and performance management of a large team.
- Managing guest complaints, requests and enquiries in a relaxed yet professional manner.
- Helping to create a safe environment for both staff and guests, whilst adhering to the company’s health and safety policy and procedures.
The skills you’ll be sharing with us:
- A friendly and outgoing personality
- Previous supervisory experience
- A natural decision maker, with a desire to go above and beyond to initiate meaningful moments and memories for our guests and team
- A well-rounded product knowledge of food and drink
- A strong customer service ethos, with a keen eye for the small details that make a meaningful impact
- Effective participation in (and management of) a team
- High attention to detail
- A passion for providing the best customer service possible
- The ability to remain calm under pressure
What we can offer in return:
- A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
- Team discounts on treatments in Swim Club
- Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space, Glasshouse and The Brackenrigg
- Team social events throughout the year
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances
If you would love to join us as our Restaurant Supervisor apply now and be part of our journey at The Lake, a wonderful place to work.
Restaurant Supervisor employer: Another Place, The Lake
Contact Detail:
Another Place, The Lake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Another Place and its values. This way, you can show how your personality and work ethic align with their mission of creating memorable experiences for guests.
✨Tip Number 2
Practice your customer service skills! As a Restaurant Supervisor, you'll need to handle guest complaints and requests with ease. Role-play common scenarios with a friend to build your confidence and ensure you're ready to shine under pressure.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about working at Another Place. They might share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the team at Another Place, which is exactly the kind of attitude they’re looking for in a Restaurant Supervisor.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any previous supervisory experience you have. Relate your skills to the role of Restaurant Supervisor, especially your ability to manage a team and provide excellent customer service under pressure.
Be Detail-Oriented: Pay attention to the details in your application. Whether it’s your spelling, grammar, or the way you present your experiences, we appreciate candidates who take the time to ensure everything is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Another Place, The Lake!
How to prepare for a job interview at Another Place, The Lake
✨Know the Venue
Before your interview, take some time to familiarise yourself with Another Place, The Lake. Understand its unique offerings, like the Rampsbeck Restaurant and the Glasshouse. This knowledge will help you demonstrate your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
As a Restaurant Supervisor, you'll need to excel in customer service. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlight how you handled complaints or created memorable moments, as this aligns perfectly with their ethos.
✨Demonstrate Team Leadership
Since you'll be assisting in managing a large team, be ready to discuss your supervisory experience. Share specific instances where you successfully trained or motivated team members, showcasing your ability to foster a positive work environment.
✨Stay Calm Under Pressure
The restaurant environment can get hectic, so it's crucial to convey your ability to remain calm under pressure. Prepare to discuss situations where you've effectively managed stress and prioritised tasks, ensuring smooth operations even during busy times.