At a Glance
- Tasks: Deliver beauty treatments and provide exceptional customer service to guests.
- Company: Another Place Hotel, a stunning location by Ullswater with a focus on hospitality.
- Benefits: Competitive salary, discounts for friends and family, and team social events.
- Other info: Flexible hours available and a commitment to work-life balance.
- Why this job: Join a supportive team in a beautiful setting and grow your career.
- Qualifications: NVQ level 3 in beauty therapy or equivalent, excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Warm hospitality and contemporary comfort combine with views over Ullswater and the fells. Another Place, The Lake is for taking it easy with your favourite people, exploring the wilderness, swimming beneath a full moon, paddleboarding across the lake, eating and drinking well, letting go and having a good time.
Another Place Hotel – a place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. We know what it means to work for a hotel which goes above and beyond for our team and guests.
Our Swim Club therapists deliver professional treatments to guests in an environment of exceptional customer service. Reporting to the Senior House manager, you will need to have excellent communication skills as well as previous experience within a treatment's environment.
Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.
This is a full-time, salaried position based on a 40-hour work week. Flexible part-time hours may be considered for the right candidate.
As our Therapist you'll be:
- Delivering a range of beauty treatments to the standards defined by the Senior House manager, within the period specified. To include but not limited to; a range of massages, a range of facials and any other treatments that are required.
- Discussing the treatment list with guests, giving professional advice where needed.
- Ensuring all customer feedback is passed on to the Senior House manager.
- Helping to ensure a safe environment for both staff and guests and adhere to the hotel's health and safety policy and procedures.
- Keeping the treatment rooms clean and tidy (to the required standards) at all times.
- Ensuring all the utensils and equipment are sterilised after every treatment.
- Managing the days bookings effectively, to ensure that any changes are considered, meeting the ever-changing needs of our guests.
The skills you'll be sharing with us:
- NVQ level 3 in beauty therapy or an equivalent qualification i.e. BTEC or ITEC level 3
- Self-motivated and able to work under own initiative
- Outstanding customer care skills
- An enthusiastic and bright personality
- Excellent attention to detail
- Organised and efficient
- Discrete and trustworthy
- Ability to multitask
- Excellent people skills
- Excellent communication skills
What we'll offer you in return:
- A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
- Team discounts on treatments in Swim Club
- Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space and Glasshouse
- Team social events throughout the year
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances
From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in 18 acres of Lake District National Park, you'll never be short on inspiration.
If you would love to join us our Therapist apply now and be part of our journey at The Lake, a wonderful place to work.
Spa Therapist in Penrith employer: Another Place, The Lake
Another Place, The Lake is an exceptional employer that prioritises the wellbeing of both its guests and employees. With a focus on personal development and training opportunities, you will thrive in a supportive work culture surrounded by stunning natural beauty. The flexible hours and zero-hours contract allow for a perfect work-life balance, making it an ideal place for those seeking meaningful employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Penrith
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Another Place and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Spa Therapist, you'll need to chat with guests about treatments. Role-play with a friend or family member to get comfortable discussing your services and answering questions.
✨Tip Number 3
Show off your personality! When you apply through our website, let your enthusiasm shine through. Share why you love beauty therapy and how you can contribute to creating a warm and welcoming atmosphere for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in the minds of the hiring team, reinforcing your interest in the role.
We think you need these skills to ace Spa Therapist in Penrith
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love what you do and how you can bring that energy to our team at Another Place.
Tailor Your CV:Make sure your CV is tailored to the Therapist role. Highlight your relevant experience, especially in beauty therapy, and any customer service skills that align with our values of excellence and kindness.
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who fits in with our friendly team, so let us get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Another Place, The Lake
✨Know Your Treatments
Make sure you’re well-versed in the range of beauty treatments you’ll be delivering. Brush up on your techniques and be ready to discuss your experience with different massages and facials. This shows you’re not just qualified, but passionate about what you do!
✨Showcase Your Customer Care Skills
Since this role is all about exceptional customer service, think of examples from your past experiences where you went above and beyond for a guest. Be prepared to share these stories during the interview to highlight your outstanding people skills.
✨Emphasise Teamwork and Flexibility
Another Place values connection and teamwork, so be ready to talk about how you work well with others. Share instances where you adapted to changes or helped out colleagues, showing that you can thrive in a dynamic environment.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company culture. Inquire about their approach to professional development or how they ensure a safe environment for both staff and guests. This demonstrates your enthusiasm and commitment to being part of their community.
