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- Tasks: Assist in daily pub operations and provide top-notch customer service.
- Company: Join a vibrant Cumbrian pub with a focus on hospitality and community.
- Benefits: Enjoy a beautiful location, career growth, and special rates for friends.
- Why this job: Be part of a dynamic team that values connection and makes a real impact.
- Qualifications: Friendly, reliable, and passionate about delivering excellent service.
- Other info: Flexible hours in a supportive environment with great career prospects.
The predicted salary is between 1200 - 1600 £ per month.
Local food and drink, contemporary en-suite rooms, roaring fires and lively conversation await for guests, locals and walkers in our relaxed and inviting Cumbrian pub. Acquired by Another Place hotel collection, The Brackenrigg Inn captures the ethos from The Lake hotel and extends it to a vibrant and inviting pub with rooms - where warm hospitality and contemporary comfort combine with views over Ullswater and the fells.
As a member of our team, you’ll work alongside likeminded individuals who support each other and prioritise happiness, in every interaction, for our guests and team alike. With a team that values connection, flexibility, variety, and challenge, we’re all about making a meaningful impact on our guest’s holiday. Our three core values - We Care, We Notice, We Change – show what it means to work for a hotel which goes above and beyond for our team and guests.
We’re looking for a General Assistant to assist our team at The Brackenrigg Inn. You’ll live and breathe hospitality, become an advocate for our variety of locally sourced food and drink, and be an essential component to all the aspects that go into making a busy pub operation run like clockwork. This is a full-time position on a zero-hour contract.
Responsibilities- Assisting with day-to-day pub operations.
- Serving customers with a smile and providing great hospitality.
- Helping behind the bar and on the floor as needed.
- Keeping the pub clean, tidy, and welcoming.
- Supporting kitchen/food service during busy times.
- Polishing cutlery ready for our bar and waiting teams to use.
- Cleaning and sanitising our kitchens and back of house corridor floors.
- Washing and polishing glasses.
- Making sure our bar is fully stocked.
- Working in all areas of the restaurant and bar.
- Keeping your surrounding working area clean, tidy and organised.
- Working together as part of our committed, efficient and dynamic team.
- A friendly and outgoing personality.
- Reliable and responsible.
- A passion for providing the best customer service possible.
- A strong attention to detail.
- The ability to remain calm under pressure.
- Good communication skills.
- A well-rounded, positive team player.
- A relaxed, professional place to work in a beautiful location.
- Excellent career prospects in an ever-expanding organisation.
- Special rates for you and your friends.
General Assistant employer: Another Place - The Lake
Contact Detail:
Another Place - The Lake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Network like a pro! Chat with friends, family, or even locals at the pub. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Brackenrigg Inn and introduce yourself. A friendly face can make a lasting impression and show your genuine interest.
✨Tip Number 3
Be ready for a chat! Brush up on your hospitality knowledge and be prepared to discuss how you can contribute to the team. We love seeing passion and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at The Brackenrigg Inn.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences you've had in customer service or working in a pub environment. We want to see that you genuinely care about making our guests feel welcome and happy.
Be Yourself: We’re all about connection and authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Use a friendly tone and share a bit about what makes you tick – we want to know the real you!
Highlight Your Team Spirit: Since we value teamwork, make sure to mention any experiences where you’ve worked well with others. Whether it’s in a previous job or a group project, show us how you contribute to a positive team dynamic. We’re looking for those who can support and uplift their colleagues!
Apply Through Our Website: To make things easy for both of us, apply directly through our website. It’s straightforward and ensures your application lands right where it needs to be. Plus, you’ll get a feel for our vibe and values while you’re at it!
How to prepare for a job interview at Another Place - The Lake
✨Know the Pub Inside Out
Before your interview, take some time to research The Brackenrigg Inn and its offerings. Familiarise yourself with their locally sourced food and drink options, as well as their core values: We Care, We Notice, We Change. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your Hospitality Skills
During the interview, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a guest or handled a challenging situation with grace. This will demonstrate that you truly understand the essence of hospitality.
✨Emphasise Teamwork
Since the role involves working closely with a dynamic team, highlight your ability to collaborate and support others. Share experiences where you contributed to a team effort, especially in busy environments. This will reassure them that you're a reliable team player who can thrive in a fast-paced pub setting.
✨Stay Calm Under Pressure
The pub environment can get hectic, so it's important to convey your ability to remain calm and collected during busy times. Prepare to discuss how you've managed stress in previous roles, and maybe even share a funny story about a time you handled a rush with a smile. This will show that you can keep your cool while delivering great service.
