At a Glance
- Tasks: Lead and support the Housekeeping team to maintain high standards for guest experiences.
- Company: Another Place, The Lake – a stunning location in the Lake District.
- Benefits: Monthly tips, free paddleboarding, discounts for family and friends, and paid volunteering days.
- Other info: Enjoy excellent career prospects and a vibrant work culture surrounded by nature.
- Why this job: Join a supportive team in a beautiful setting and make a real impact on guest satisfaction.
- Qualifications: Experience in a supervisory housekeeping role and strong leadership skills.
The predicted salary is between 20790 - 25410 £ per year.
Deputy Head
Housekeeper | Another Place, The Lake | Team bus in daily operation from Penrith station to Ullswater
Offering
monthly tips, free paddleboarding hire and discounted hotel stays for family
and friends.
Another
Place, The Lake – a place to take your hospitality career to new heights.
Set within
18 acres of the Lake District National Park, on the shores of Ullswater with
views across the lake and fells, Another Place, The Lake is a place to relax,
explore, eat well and make the most of the outdoors.
For our
guests, feeling cared for, looked after and welcome is at the heart of our
active approach to relaxation, and our Housekeeping team plays a huge part in
creating this feeling. From beautifully presented bedrooms and spotless
bathrooms to immaculate public and shared spaces, every detail matters and it’s
our people who make it happen.
We're
looking for a Deputy Head Housekeeper to support our Head Housekeeper and take
pride in maintaining the high standards our guests experience throughout their
stay.
You'll enjoy
working with people, bringing your team together and understanding the
important role Housekeeping plays in creating an exceptional guest experience.
You'll
notice the little details, stay calm when things get busy and take a practical,
hands-on approach to the role. You'll be just as comfortable supporting and
leading your team and organising the day as you are stepping in to support them
when needed.
As our Deputy
Head Housekeeper you'll be:
- Supporting and deputising for our Head
Housekeeper in the day-to-day running of the Housekeeping department,
taking responsibility for the department in their absence. - Leading and supporting our Housekeeping
team, ensuring everyone has the training and support they need. - Maintaining consistently high standards
across bedrooms, public areas and back-of-house spaces, in line with our
brand standards and procedures. - Carrying out room checks and supporting
deep cleaning and bedroom readiness, ensuring our guests arrive to
beautifully presented spaces. - Planning daily staffing and workloads to
reflect the needs of the business, while supporting the team when
required. - Working closely with Maintenance and our
external laundry provider to ensure rooms, linen, equipment and supplies
are well maintained and available. - Supporting our Head Housekeeper with
recruitment, induction, training and development within the team. - Ensuring the department follows all
relevant Health & Safety, COSHH and fire procedures, with appropriate
checks in place. - Encouraging your team to think
responsibly about resources, waste and purchasing, and engage with our B
Corp initiatives. - Working closely with other departments
to ensure Housekeeping contributes to a smooth and exceptional guest
experience.
The skills
you'll be sharing with us:
- Previous
experience in a supervisory or senior housekeeping role in a similar hotel or
hospitality environment. - Strong
experience of supporting, leading and motivating a housekeeping team. - Experience
working with an external laundry provider is desirable. - A good
understanding of hotel housekeeping standards, room inspections and deep
cleaning. - Excellent
attention to detail, organisation and time management. - Strong
communication skills and a supportive, approachable leadership style. - The ability
to delegate effectively, prioritise and manage competing demands in a busy
hotel. - The
confidence to work independently, use your own initiative and remain calm under
pressure. - Basic IT
skills and the ability to complete the administration required for the role. - A flexible,
hardworking and responsible approach. - A genuine
customer service focus and an understanding of the important role Housekeeping
plays in the guest experience.
Experience
of working with external suppliers, knowledge of COSHH and experience of
training teams in housekeeping procedures would be particularly valuable.
What we can
offer in return
- A relaxed, professional place to work in a beautiful location, right on the shores of Ullswater
- Monthly team tips
- Free paddleboarding hire and equipment
use - Team social events throughout the year
- Discounts for you, your friends and
family to eat at our restaurants, with 50% off on duty - Team discounts on treatments in Swim
Club - Special rates for you, your friends and
family to stay at Another Place hotels, SeaSpace and Watergate Bay Hotel - Free on-site parking
- Team bus service running daily between
Penrith station and our hotel and pub - Excellent career prospects within an
ever-expanding organisation - Paid volunteering days (You Days) after
12 months of service, plus your birthday off - Team assistance scheme, offering support
and advice on topics from mental health to managing your finances
Life at
Another Place, The Lake
Warm
hospitality and contemporary comfort meet breathtaking views over Ullswater and
the fells at Another Place, The Lake.
Set within
18 acres of the Lake District National Park, we're a place for people who love
to move, explore and immerse themselves in the outdoors. You can start your day
with a walk along the lakeshore, head into the fells or paddle across the water at the day's end.
Our team
brings the experience to life. We believe in creating a supportive, enjoyable
place to work, where people can develop their skills, work together and make the most of the incredible surroundings.
Ready to
join us?
If you take pride in high standards, enjoy leading
a team and want to work somewhere that genuinely cares about its people,
guests and environment, we'd love to hear from you.
#J-18808-Ljbffr
Deputy Head Housekeeper employer: Another Place, The Lake
Another Place, The Lake is an exceptional employer that offers a supportive and enjoyable work environment amidst the stunning backdrop of the Lake District National Park. With benefits like monthly tips, free paddleboarding hire, and generous discounts for team members and their families, employees can thrive both personally and professionally. The company prioritises employee growth through training opportunities and a culture that values teamwork and high standards, making it an ideal place for those looking to advance their hospitality careers.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Another Place, The Lake. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Another Place, The Lake
Don't be shy about reaching out to Another Place, The Lake directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Another Place, The Lake and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Another Place, The Lake
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
