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For Companies At a Glance
- Tasks: Provide technical support and engage with clients to influence design processes.
- Company: Join Anord Mardix, a global leader in critical power solutions.
- Benefits: Enjoy competitive salary, flexible work options, and wellness support.
- Why this job: Make an impact in a fast-paced industry while developing your skills.
- Qualifications: Self-motivated with attention to detail and ability to work under pressure.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.
We are looking for a new Technical Support Engineer – LVS employee to be based in Kendal or Blackburn.
What a typical day looks like
- Provide technical support to the LVS sales team and clients throughout the enquiry process.
- Be able to engage with clients/consultants to ensure we are in control of the design process and influence Plans and Specifications.
- Positive engagement in developing company LVS products and to facilitate sales execution.
- To view and approve drawings including assisting with the design / development and submittals of technical aspects of specifications throughout the enquiry stage.
- Minimising exposure and risk throughout the sales process by assisting the LVS sales team completing CDEs and other required technical documentation.
- Assist with the coordination of key project proposals during the handover process to operations.
- To build and maintain effective working relationships with the client, colleagues and any other associated third parties.
- To help provide technical direction in product design to drive innovation of the Anord Mardix solutions.
- Proactive risk identification and recognise system deficiencies and implement effective technical solutions.
- Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities of Anord Mardix and the specifications of the customer.
- Prepares and maintains required documentation.
- To assist with all technical aspects of LVS enquiries as required.
- Effectively apply the company’s methodology and enforce company standards.
- Ensuring effective, timely & appropriate solutions are developed, communicated & implemented to fulfil the business requirement, ensuring all technical activities are coordinated in a timely manner to avoid delays during the enquiry stage.
- To promote, always develop and extend any business of the Company and in all respects conform to and comply with the proper and reasonable directions and regulations of the Company.
- To report to the Sales Operations Manager – LVS.
The experience we are looking to add to our team
- The ideal candidate be self-motivated, enthusiastic and conscientious with a high standard of attention to detail.
- Must be able to work accurately to deadlines in a busy and pressurised environment and demonstrate flexibility.
- The ability to interface with Electrical Consultants, Lead Electrical Engineers, and End Users.
- Knowledgeable of Anord Mardix Electrical products, services, and competitors.
- Full UK driving license is mandatory
- Eligible to work in UK.
What you’ll receive for the great work you provide
- An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success
- Opportunities to learn new skills in a fast-paced industry
- A competitive salary and benefits package that includes:
- A merit-based annual pay review
- Enhanced annual leave
- Employee recognition scheme and long service awards
- Referral bonus
- Volunteer days
- Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
- Sick pay scheme
- Cycle to Work scheme
- Enhanced maternity/paternity leave
Flexible/Remote/Hybrid Work based on your Job Function
Travel opportunities (role dependent)
Support in your well-being by access to:
- Employee Assistance Programme offering free access to qualified counsellors and expert advice
- On-site trained Mental Health First Aiders
BB97
- Site
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We\\\’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: accessibility@flex.com.
Seniority level
- Seniority level: Not Applicable
Employment type
- Employment type: Full-time
Job function
- Industries: Appliances, Electrical, and Electronics Manufacturing
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Technical Support Engineer - LVS employer: Anord Mardix
Contact Detail:
Anord Mardix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - LVS
✨Tip Number 1
Get to know the company! Research Anord Mardix and their products. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical knowledge! Brush up on the specifics of LVS systems and be ready to discuss how your skills can directly benefit the sales team and clients. Confidence in your expertise can really set you apart.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Anord Mardix.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Anord Mardix.
We think you need these skills to ace Technical Support Engineer - LVS
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Support Engineer role. Highlight your relevant experience with electrical products and your ability to engage with clients, as this will show us you understand what we're looking for.
Showcase Your Attention to Detail: Since attention to detail is key in this role, be sure to demonstrate this in your application. Use clear formatting, check for typos, and ensure all information is accurate. This will help us see that you can work accurately under pressure.
Highlight Your Problem-Solving Skills: We want to know how you tackle challenges! Include examples of how you've identified issues and implemented solutions in past roles. This will give us insight into your proactive approach and technical direction capabilities.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Anord Mardix
✨Know Your Stuff
Make sure you brush up on Anord Mardix's products and services, especially those related to critical power solutions. Familiarise yourself with the technical aspects of the LVS role, as well as any recent projects or innovations the company has introduced.
✨Engage with Confidence
During the interview, be prepared to discuss how you would engage with clients and consultants. Think about examples from your past experiences where you've successfully influenced design processes or resolved technical issues. Show them you can build effective working relationships!
✨Demonstrate Problem-Solving Skills
Be ready to showcase your ability to identify potential issues and propose effective solutions. Prepare a few scenarios where you’ve proactively addressed challenges in a technical environment, highlighting your attention to detail and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how they measure success in the Technical Support Engineer position. This will demonstrate your enthusiasm and commitment to the role.
