Technical Support Engineer - LVS
Technical Support Engineer - LVS

Technical Support Engineer - LVS

Kendal Full-Time 36000 - 60000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide technical support and engage with clients to drive innovative sales solutions.
  • Company: Anord Mardix, a global leader in critical power solutions.
  • Benefits: Competitive salary, flexible work options, and wellness support.
  • Why this job: Join a dynamic team and turn your passion into a fulfilling career.
  • Qualifications: Self-motivated with attention to detail and ability to work under pressure.
  • Other info: Diverse and inclusive workplace with opportunities for growth.

The predicted salary is between 36000 - 60000 ÂŁ per year.

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Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.

We are looking for a new Technical Sales Engineer – LVS employee to be based in Kendal or Blackburn

What a typical day looks like:

  • Provide technical support to the LVS sales team and clients throughout the enquiry process.
  • Be able to engage with clients/consultants to ensure we are in control of the design process and influence Plans and Specifications.
  • Positive engagement in developing company LVS products and to facilitate sales execution.
  • To view and approve drawings including assisting with the design / development and submittals of technical aspects of specifications throughout the enquiry stage.
  • Minimising exposure and risk throughout the sales process by assisting the LVS sales team completing CDEs and other required technical documentation.
  • Assist with the coordination of key project proposals during the handover process to operations.
  • To build and maintain effective working relationships with the client, colleagues and any other associated third parties.
  • To help provide technical direction in product design to drive innovation of the Anord Mardix solutions.
  • Proactive risk identification and recognise system deficiencies and implement effective technical solutions.
  • Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities of Anord Mardix and the specifications of the customer.
  • Prepares and maintains required documentation.
  • To assist with all technical aspects of LVS enquiries as required.
  • Effectively apply the company’s methodology and enforce company standards.
  • Ensuring effective, timely & appropriate solutions are developed, communicated & implemented to fulfil the business requirement, ensuring all technical activities are coordinated in a timely manner to avoid delays during the enquiry stage.
  • To promote, always develop and extend any business of the Company and in all respects conform to and comply with the proper and reasonable directions and regulations of the Company.
  • To report to the Sales Operations Manager – LVS.

The experience we are looking to add to our team:

  • The ideal candidate be self-motivated, enthusiastic and conscientious with a high standard of attention to detail.
  • Must be able to work accurately to deadlines in a busy and pressurised environment and demonstrate flexibility.
  • The ability to interface with Electrical Consultants, Lead Electrical Engineers, and End Users.
  • Knowledgeable of Anord Mardix Electrical products, services, and competitors.
  • Eligible to work in UK.

What you’ll receive for the great work you provide:

  • An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success
  • Opportunities to learn new skills in a fast-paced industry
  • A competitive salary and benefits package that includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

Flexible/Remote/Hybrid Work based on your Job Function

Travel opportunities (role dependent)

Support in your well-being by access to:

  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders

BB97

  • Site

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We\’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: accessibility@flex.com.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Appliances, Electrical, and Electronics Manufacturing

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Technical Support Engineer - LVS employer: Anord Mardix

Anord Mardix is an exceptional employer that fosters a culture of empowerment and continuous learning, making it an ideal place for a Technical Support Engineer. Located in Kendal or Blackburn, employees benefit from a competitive salary, flexible working arrangements, and a supportive environment that prioritises well-being and professional growth. With a commitment to diversity and inclusion, Anord Mardix not only values individual contributions but also celebrates success, ensuring that every team member feels fulfilled and recognised in their role.
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Contact Detail:

Anord Mardix Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer - LVS

✨Tip Number 1

Network like a pro! Reach out to current employees at Anord Mardix on LinkedIn. Ask them about their experiences and any tips they might have for the application process. This can give you insider knowledge and make your application stand out.

✨Tip Number 2

Prepare for the interview by understanding the company’s products and services. Dive deep into Anord Mardix's offerings, especially in critical power solutions. Being knowledgeable will show your enthusiasm and help you answer questions confidently.

✨Tip Number 3

Practice your technical skills! Since this role involves providing technical support, brush up on relevant electrical concepts and problem-solving techniques. You might even want to simulate some common scenarios you could face in the job.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your interest in the role.

We think you need these skills to ace Technical Support Engineer - LVS

Technical Support
Client Engagement
Design Process Control
Technical Documentation
Project Coordination
Relationship Management
Product Design Direction
Risk Identification
Problem-Solving
Attention to Detail
Deadline Management
Knowledge of Electrical Products
Flexibility
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Sales Engineer role. Highlight relevant experience and skills that match the job description, especially your technical support background and ability to engage with clients.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to Anord Mardix. Keep it concise but impactful!

Showcase Your Technical Knowledge: Since this role involves providing technical support, don’t forget to mention any specific knowledge you have about Anord Mardix products or similar electrical solutions. This will show us you’re serious about the position.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Anord Mardix

✨Know Your Stuff

Make sure you brush up on Anord Mardix's products and services. Familiarise yourself with their electrical solutions and how they stand out from competitors. This will help you engage confidently with the interviewers and show that you're genuinely interested in the role.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've identified and solved technical issues in past roles. Think about specific situations where you had to provide support or develop solutions under pressure. This will demonstrate your ability to handle challenges effectively, which is crucial for a Technical Support Engineer.

✨Engage with the Interviewers

Don't just wait for questions; engage with your interviewers. Ask insightful questions about the design process and how the sales team collaborates with technical support. This shows your enthusiasm for the role and helps you understand the company's culture better.

✨Be Ready for Technical Questions

Expect technical questions related to electrical engineering and the specifics of the LVS systems. Brush up on relevant concepts and be prepared to discuss how you would approach various scenarios. This will highlight your expertise and readiness for the role.

Technical Support Engineer - LVS
Anord Mardix

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