Lead Document Controller

Overview

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. We welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a new Lead Document Controller located in either Castle Mills, Kendal or Blackburn. Reporting to the Head of Projects, the Lead Document Controller role involves developing work instructions and procedures for Document Control, managing a team of Document Controllers, serving as the main point of contact for client queries, resolving discrepancies, liaising with project teams, and ensuring efficient documentation flow and compliance, while also providing regular status updates and maintaining confidentiality.

Responsibilities

• Develop and document Document Control work instructions, workflows and procedures.
• Manage Document Control operations and the team of Document Controllers, both in-office and on-site.
• Serve as the primary contact for client queries related to Document Control, delegating tasks as needed.
• Resolve discrepancies and system issues, ensuring timely problem resolution.
• Collaborate daily with the Projects team and Document Controller team.
• Liaise with clients and external vendors to support documentation needs.
• Review and update technical documents, including manuals and workflows, with team input.
• Establish and maintain document workflows and approval processes.
• Conduct training and communicate documentation requirements to internal teams.
• Prepare regular and ad-hoc project reports while seeking improvements in document management efficiency.

Qualifications

• Good people management skills and some relevant experience
• Ability to converse clearly and concisely with Senior Project Manager and the team
• Learn and self-manage online document platforms
• Good written and verbal communication skills
• Ability to organise own workload and use initiative, and to lead and support the Document Control team
• Confident under pressure and able to handle multifaceted objectives
• High level of organisation, efficient with thorough methods of working
• Have UK driving license to travel between sites; attending some client meetings may also be required
• Eligible to work in the UK

Benefits

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success
• A competitive salary and benefits package which includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave
• Flexible/Remote/Hybrid work based on your job function
• Travel opportunities (role dependent)
• Support in your well-being by access to:
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships, etc.)

Location

Kendal / Blackburn

Please note that our recruitment team is based in Hungary and you may be called by an international number (+36…).

Role details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Manufacturing
• Industries: Appliances, Electrical, and Electronics Manufacturing

Equal Opportunity

Anord Mardix is an Equal Opportunity Employer and employment decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: accessibility@flex.com.

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