At a Glance
- Tasks: Coordinate service activities and manage customer requirements in a fast-paced environment.
- Company: Join Flex, a leading manufacturing partner dedicated to innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and a supportive workplace culture.
- Other info: Opportunities for career growth and employee recognition await you.
- Why this job: Make a real impact while growing your skills in a dynamic team.
- Qualifications: Experience in service coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a new CPS Service Coordinator located in Kendal, England.
The CPS Service Coordinator is responsible for supporting the efficient delivery of CPS service operations by coordinating service activities, managing customer requirements, and ensuring effective communication between internal teams, engineers, subcontractors, and clients. Working as part of a collaborative team, this role requires a proactive and organised individual who can manage multiple tasks within a fast-paced environment while maintaining high standards of accuracy and customer service.
What a typical day looks like:
- Processing customer and subcontractor orders
- Managing the CPS works calendar & booking service visits
- Report writing and site work analysis
- Ordering parts and consumables as necessary
- Arranging site access for engineers & undertaking briefings
- Managing fault calls and warranty issues
- Updating CPS systems accordingly
- Ensuring any other operational duties are undertaken as and when necessary
The experience we’re looking to add to our team:
- Previous experience in a service coordination, administrative, or operational support role
- Strong team player with a positive and proactive approach
- Highly organised with the ability to prioritise and manage competing demands
- Strong attention to detail and commitment to accuracy
- Excellent written and verbal communication skills
- Confident engaging with stakeholders at all levels, both internally and externally
- Customer-focused with a professional and solution-oriented mindset
- Ability to perform effectively under pressure in a deadline-driven environment
- Good working knowledge of Microsoft Office, particularly Excel and Word
- Proven ability to communicate effectively with customers and stakeholders
- Eligibility to work in the UK.
Desirable:
- Experience working within an engineering, manufacturing, or service environment
- Experience of working with service management or scheduling systems
What you’ll receive for the great work you provide:
- An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
- A competitive salary and benefits package which includes:
- A merit-based annual pay review
- Enhanced annual leave
- Employee recognition scheme and long service awards
- Referral bonus
- Volunteer days
- Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
- Sick pay scheme
- Cycle to Work scheme
- Enhanced maternity/paternity leave
- Flexible/Hybrid Work based on your Job Function
- Travel opportunities (role dependent)
- Support in your well-being by access to Employee Assistance Programme offering free access to qualified counsellors and expert advice
- On-site trained Mental Health First Aiders
- Access to various discount programs (including food, activities, gym memberships etc.)
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.
CPS Service Coordinator in Kendal employer: Anord Mardix
At Flex, we pride ourselves on being a leading diversified manufacturing partner that fosters a respectful and inclusive work culture. As a CPS Service Coordinator in Kendal, you'll enjoy a supportive environment that values your contributions and offers numerous growth opportunities, including competitive benefits, flexible working arrangements, and a strong focus on employee well-being. Join us to be part of a collaborative team dedicated to creating innovative products that make a difference in the world.
StudySmarter Expert Advice🤫
We think this is how you could land CPS Service Coordinator in Kendal
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident can make a huge difference in how you're perceived.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace CPS Service Coordinator in Kendal
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the CPS Service Coordinator role. We want to see how you can contribute to our team, so don’t be shy about showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves a lot of communication with various stakeholders, it’s crucial to demonstrate your written and verbal communication skills. Use clear and concise language in your application to reflect your ability to engage effectively with others.
Highlight Your Organisational Skills:Being organised is key for this position. In your application, share examples of how you've successfully managed multiple tasks or projects in the past. This will show us that you can thrive in a fast-paced environment like ours!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anord Mardix
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the CPS Service Coordinator role. Familiarise yourself with the key responsibilities like managing service activities and coordinating communication between teams. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised effectively and maintained accuracy under pressure, as these are crucial skills for the job.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences. Be ready to engage with the interviewer about how you’ve handled customer interactions and stakeholder communications in the past.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, company culture, and expectations for the CPS Service Coordinator role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
