At a Glance
- Tasks: Service and troubleshoot power management systems across the UK and Europe.
- Company: Join Anord Mardix, a global leader in critical power solutions.
- Benefits: Competitive salary, enhanced leave, employee recognition, and volunteer days.
- Other info: Enjoy a fulfilling work environment with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a fast-paced industry.
- Qualifications: Degree in Electrical Engineering and 3 years of relevant experience required.
Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. We develop skill sets, encourage curiosity, and enable empowerment.
We are seeking a skilled and motivated Field Support Engineer (UK remote) to join our team. The ideal candidate will be responsible for servicing, maintaining, and troubleshooting power management systems (PMS), including PLC, HMI, SCADA, PME, and associated networks, in various field locations in the UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required.
What a typical day looks like:
- Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems across client sites.
- Provide on-site technical support, diagnosing faults and resolving hardware/software issues quickly.
- Support installation and commissioning of PMS systems, including testing and ensuring correct operation.
- Deliver customer training and maintain strong client relationships through good service.
- Produce clear service documentation and report activities back to internal teams.
- Participate in emergency call-out rota (approx. 1 in 8 weeks) and respond to urgent issues.
- Comply with health, safety, and company procedures during all field work.
- Travel sometimes across the UK & Europe in a field-based engineering role.
The experience we’re looking to add to our team:
- Bachelor's degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering.
- Minimum of 3 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks.
- Proven track record in a similar field-based engineering role with strong understanding of power management systems, including hardware and software components.
- Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems.
- Familiarity with industry standards and regulations related to power management.
- Excellent problem-solving, analytical and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and ability to operate field service vehicles.
- Eligibility to work in the UK.
What you’ll receive for the great work you provide:
- An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success.
- Opportunities to learn new skills in a fast-paced industry.
- A competitive salary and benefits package that includes:
- A merit-based annual pay review
- Enhanced annual leave
- Employee recognition scheme and long service awards
- Referral bonus
- Volunteer days
- Group Life Insurance, including a death in service
Field Support Engineer in London employer: Anord Mardix (UK) Ltd
Anord Mardix is an exceptional employer that fosters a culture of empowerment and growth, making it an ideal place for professionals seeking to advance their careers in critical power solutions. Located in Hemel Hempstead, the company offers a supportive work environment with competitive benefits, including enhanced leave, employee recognition schemes, and access to mental health resources. With opportunities for skill development and travel across the UK and Europe, employees are encouraged to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Engineer in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Support Engineer role you’re after at Anord Mardix (UK) Ltd.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Anord Mardix (UK) Ltd a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Anord Mardix (UK) Ltd.
✨Apply Through Company Websites
When you spot a role like Field Support Engineer at Anord Mardix (UK) Ltd, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Support Engineer in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Anord Mardix (UK) Ltd a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Anord Mardix (UK) Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Anord Mardix (UK) Ltd
✨Brush Up on Core Engineering Principles
Before heading into the interview with Anord Mardix (UK) Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Anord Mardix (UK) Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
