At a Glance
- Tasks: Service and troubleshoot power management systems across the UK and Europe.
- Company: Join Anord Mardix, a global leader in critical power solutions.
- Benefits: Competitive salary, flexible work options, and comprehensive benefits package.
- Other info: Enjoy travel opportunities and a supportive work environment.
- Why this job: Make a real impact while developing your skills in a fast-paced industry.
- Qualifications: Degree in Electrical Engineering and experience with power management systems required.
The predicted salary is between 40000 - 50000 £ per year.
Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment.
We are seeking a skilled and motivated Field Support Engineer (UK remote) to join our team. The ideal candidate will be responsible for servicing, maintaining, and troubleshooting power management systems (PMS), including PLC, HMI, SCADA, PME, and associated networks, in various field locations in the UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required.
What a typical day looks like:
- Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems across client sites.
- Provide on-site technical support, diagnosing faults and resolving hardware/software issues quickly.
- Support installation and commissioning of PMS systems, including testing and ensuring correct operation.
- Deliver customer training and maintain strong client relationships through good service.
- Produce clear service documentation and report activities back to internal teams.
- Participate in emergency call-out rota (approx. 1 in 8 weeks) and respond to urgent issues.
- Comply with health, safety, and company procedures during all field work.
- Travel sometimes across the UK & Europe in a field-based engineering role.
The experience we’re looking to add to our team:
- Bachelor's degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering.
- Minimum of 3 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks.
- Proven track record in a similar field-based engineering role with strong understanding of power management systems, including hardware and software components.
- Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems.
- Familiarity with industry standards and regulations related to power management.
- Excellent problem-solving, analytical and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and ability to operate field service vehicles.
- Eligibility to work in the UK.
What you’ll receive for the great work you provide:
- An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success.
- Opportunities to learn new skills in a fast-paced industry.
- A competitive salary and benefits package that includes:
- A merit-based annual pay review
- Enhanced annual leave
- Employee recognition scheme and long service awards
- Referral bonus
- Volunteer days
- Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
- Sick pay scheme
- Cycle to Work scheme
- Enhanced maternity/paternity leave
- Flexible/Remote/Hybrid work based on your Job Function; Travel opportunities (role dependent); Support in your well-being by access to:
- Employee Assistance Programme offering free access to qualified counsellors and expert advice
- On-site trained Mental Health First Aiders
- Access to various discount programs (including food, activities, gym memberships etc.)
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.
Field Support Engineer in Charleston employer: Anord Mardix (UK) Ltd
Anord Mardix, a Flex company, is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where your contributions are valued and celebrated. As a Field Support Engineer, you will benefit from comprehensive training, flexible working arrangements, and a competitive benefits package, including enhanced leave and wellness support, all while working in a dynamic environment that encourages skill development and career progression across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Engineer in Charleston
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at Anord Mardix on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research the company’s projects and values, especially around power management systems. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Practice your technical skills! Since the role involves troubleshooting PMS, brush up on your knowledge of PLC, SCADA, and HMI systems. Being able to discuss these confidently will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Anord Mardix.
We think you need these skills to ace Field Support Engineer in Charleston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Support Engineer role. Highlight your experience with power management systems, PLCs, and SCADA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical challenges in the past. We value problem-solving abilities, especially in field-based roles like this one.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Don’t wait too long; we’re expecting a high volume of applicants!
How to prepare for a job interview at Anord Mardix (UK) Ltd
✨Know Your Power Management Systems
Make sure you brush up on your knowledge of power management systems, especially PLC, SCADA, and HMI. Be ready to discuss your hands-on experience with these systems and how you've tackled troubleshooting in the past.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, prepare examples that highlight your customer service skills. Think about times when you resolved issues for clients or built strong relationships—these stories will resonate well.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Review common diagnostic tools and troubleshooting techniques related to power management systems. Being able to articulate your thought process will impress the interviewers.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will show your analytical skills and ability to work independently, which are crucial for a Field Support Engineer.
