Field Support Engineer in Central

Field Support Engineer in Central

Central Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Anord Mardix (UK) Ltd

At a Glance

  • Tasks: Service and troubleshoot power management systems across the UK and Europe.
  • Company: Join Anord Mardix, a leader in critical power infrastructure.
  • Benefits: Competitive salary, flexible work options, and wellness support.
  • Other info: Dynamic role with excellent career growth and training opportunities.
  • Why this job: Make a real impact while travelling and working with cutting-edge technology.
  • Qualifications: 3+ years in power management systems and strong technical skills required.

The predicted salary is between 40000 - 50000 £ per year.

With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

Anord Mardix, a Flex company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the worlds largest companies.

We are seeking a skilled and motivated new Field Support Engineer (UK remote) employee to join our team. The ideal candidate will be responsible for servicing, maintaining, and troubleshooting power management systems (PMS), including PLC, HMI, SCADA, PME, and associated networks, in various field locations in UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required to ensure you have the necessary skills and knowledge to excel in your role. Additionally, the candidate must be available for PMS emergency call-out cover as needed.

  • Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems (PLC, SCADA, HMI, PME and networks) across client sites.
  • Provide on-site technical support, diagnosing faults and resolving hardware/software issues quickly.
  • Support installation and commissioning of PMS systems, including testing and ensuring correct operation.
  • Deliver customer training and maintain strong client relationships through good service.
  • Produce clear service documentation and report activities back to internal teams.
  • Participate in emergency call-out rota (approx. 1 in 8 weeks) and respond to urgent issues.
  • Comply with health, safety, and company procedures during all field work.
  • Travel sometimes across the UK & Europe in a field-based engineering role.

Bachelors degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering.

Minimum of 3 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks.

Proven track record in a similar field-based engineering role with strong understanding of power management systems, including hardware and software components.

Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems.

Valid drivers license and ability to operate field service vehicles.

A competitive salary and benefits package that includes:

  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

Flexible/Remote/Hybrid Work based on your Job Function; Travel opportunities (role dependent); Support in your well-being by access to:

  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • Access to various discount programs (including food, activities, gym memberships etc.)

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. This is only for disability assistance.

Field Support Engineer in Central employer: Anord Mardix (UK) Ltd

Anord Mardix is an exceptional employer, offering a dynamic work environment that prioritises employee growth and well-being. With a strong focus on training and development, employees benefit from hands-on experience alongside seasoned professionals in the field of power management systems. The company also provides a competitive salary and comprehensive benefits package, including flexible working options and a commitment to employee recognition, making it an attractive choice for those seeking a rewarding career in a global setting.

Anord Mardix (UK) Ltd

Contact Details:

Anord Mardix (UK) Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Support Engineer in Central

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Support Engineer role you’re after at Anord Mardix (UK) Ltd.

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Engage with Online Communities

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Apply Through Company Websites

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We think you need these skills to ace Field Support Engineer in Central

Power Management Systems (PMS)
PLC
SCADA
HMI
PME
Network Troubleshooting
Technical Support

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Field Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Anord Mardix (UK) Ltd a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Anord Mardix (UK) Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Anord Mardix (UK) Ltd

Brush Up on Core Engineering Principles

Before heading into the interview with Anord Mardix (UK) Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Anord Mardix (UK) Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.