At a Glance
- Tasks: Lead the strategy for Adobe Customer Journey Analytics and drive impactful insights.
- Company: Sky, a leading media and entertainment company focused on innovation.
- Benefits: Enjoy free Sky TV, private healthcare, and a fantastic pension package.
- Other info: Hybrid working model with a vibrant office environment and excellent career growth opportunities.
- Why this job: Shape the future of customer analytics and make a real difference.
- Qualifications: Experience in enterprise analytics products and strong product leadership skills.
We don't just believe in better. We make it happen. Better
content. Better products. And better
careers. Working in
Tech, Product or Data at Sky is about building the next and the
new. From broadband to broadcast, streaming to mobile, Sky Stream
to Sky Glass, we never stand still. We optimise and innovate. We
turn big
ideas into the
products, content and services millions of people love. And we do
it all right here at
Sky. Team
overview: Our vision is
to enable Sky's growth ambitions through Data and AI—deepening
customer relationships, optimising commercial performance, and
improving operational
efficiency. As Lead Technical
Product Owner for Customer Journey Analytics (CJA), you will define
and lead Sky's cross-channel analytics capability, ensuring
consistent, trusted insight across digital and non-digital customer
journeys. Sitting within Sky Data and working closely with Product,
Technology, Martech and business stakeholders, you will set the
direction for Adobe CJA and ensure it drives measurable value and
better decision-making across the
enterprise. What
you'll do: Define and deliver the multi-year
vision, strategy and roadmap for Adobe CJA, establishing it as
Sky's core cross-channel analytics platform Own and prioritise a value-led
product backlog, balancing legacy migration, platform optimisation
and new insight capabilities Lead governance, demand intake and
reporting standards to ensure consistent, trusted metrics and
enterprise-wide adoption Collaborate with Data Engineering,
Martech, Technology and Privacy teams to deliver scalable,
compliant analytics solutions Drive stakeholder alignment across
Sky Data, DME, Value Streams and Operations to enable consistent
journey measurement and reporting Track adoption, data quality and
value realisation, continuously improving outcomes linked to
customer insight and commercial
impact What
you'll bring: Essential
criteria: Proven experience owning and scaling
enterprise analytics products (ideally Adobe CJA, Adobe Analytics
or AEP) Strong product leadership capability
with experience defining strategy, roadmaps and outcome-based
backlogs Deep understanding of omni-channel
data (behavioural, transactional, customer) and how it drives
reporting and insight Track record of establishing
governance, data standards and consistent measurement frameworks
across teams Ability to influence senior
stakeholders and translate complex analytics concepts into clear
business value Experience leading cross-functional
collaboration across data, technology and business
teams Desirable
skills and experience: Experience migrating from legacy
analytics to modern, cross-channel platforms Knowledge of Adobe Experience
Platform and downstream activation/personalisation use cases Familiarity with data governance,
privacy and compliance considerations in analytics environments Experience building enablement
frameworks (training, playbooks, adoption
strategies) Benefits
and perks: There's one thing people can't stop talking about when it comes to life at Sky:
the perks . Here's a
taster: Free Sky TV or NOW
package , including Sky Sports and Sky
Cinema Pension
package with up to 9% employer
contribution Private healthcare with
mental health
support Aviva Digital GP and
dental
insurance Discounts on Sky products, including Sky Mobile, Sky Broadband,
Sky Glass and Sky
Protect Sharesave and Tech
schemes A range of Sky VIP
rewards and
experiences How you'll work: We've adopted a hybrid working approach to give more
flexibility on where and how we work. The hybrid working
expectations for this role are
2 days in the office per
week. Your
office space: Osterley Our
Sky Group HQ. Equipped with state-of-the-art technology and
workspaces, there's plenty of space to see your big ideas come to
life. Here you'll find 13 subsidised restaurants and cafes. You can
re-energise at our gym, catch the latest films at our cinema, get
your car washed and even get pampered at our beauty salon. Our
Osterley Campus is just a 10-minute walk from Syon Lane train
station, or you can get one of our free shuttle buses from
Osterley, Gunnersbury and Ealing Broadway
stations. Plus,
there ' s free onsite parking available
for cars, motorbikes and bicycles. Who
we
are We're Sky, a leading media and entertainment company who
connect millions with entertainment, sports, news and arts through
innovative products and services. Working with us means you'll be bringing the joy of a better experience to more
people, every day. All so we can do better and deliver better for
our customers, colleagues and society. We ' re an equal opportunity employer and value diversity at
our company. We're a Disability Confident Accredited Employer, and
welcome and encourage applications from all
candidates. We
will look to ensure a fair and consistent experience for all and
will make reasonable adjustments to support you where appropriate .
Please flag any adjustments you need as early as you
can.
Lead technical product owner (adobe customer journeyanalytics) in London employer: Anonymous
Join an innovative engineering company in West London that values creativity and technical expertise, offering a unique opportunity to transition from a DevOps role into broader software engineering. With a focus on complex, real-world systems, you'll be part of a small, highly skilled team where your contributions will have a significant impact. Enjoy a supportive work culture that promotes professional growth, competitive salary, and benefits, all while working in a hybrid environment that fosters flexibility and collaboration.
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We think you need these skills to ace Lead technical product owner (adobe customer journeyanalytics) in London
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