HR Operations Manager
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HR Operations Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead HR operations, manage people processes, and drive continuous improvement.
  • Company: Join a dynamic team focused on creating a positive workplace culture.
  • Benefits: Enjoy competitive pay, employee benefits, and opportunities for professional growth.
  • Why this job: Make a real impact on employee engagement and corporate ESG objectives.
  • Qualifications: Experience in HR within retail or logistics; strong communication and teamwork skills required.
  • Other info: Ideal for those passionate about shaping workplace culture and driving change.

The predicted salary is between 36000 - 60000 £ per year.

To be accountable to the Managing Director and provide strong people and resource management, planning and analysis for the business.

Accountable for all people processes, procedures and ways of working.

To provide leadership in driving a culture of continuous improvement.

To lead on creation and delivery of corporate ESG objectives.

To take responsibility for all employment legal, statutory and mandatory requirements.

To be fully competent at utilising all elements of the HR & payroll management system.

Responsibilities as a HR Operations Manager:

  • To prepare annual HR strategy working with venue General Managers to implement.
  • To prepare annual recruitment plan, closely reviewing headcount/FTE against labour budget.
  • Prepare, plan and facilitate annual training plan incorporating vocational, sales and service training.
  • Own and deliver people measures in line with Snozone ESG strategy.
  • Coach management team for improved performance.
  • Manage HR and payroll system (Fourth).
  • Manage annual pay review process, including costings.
  • Create and manage the team member survey including analysis of results.
  • Consistently review Managers’ Toolkit of policies, procedures, process letters and documents.
  • Facilitate bi-annual appraisal process.
  • Own and update People Guide (employee handbook).
  • Lead on employee relations matters.
  • Manage portfolio of employee benefits, including specific Executive Team benefits.
  • Lead on senior recruitment, facilitate venue recruitment process.
  • To develop, prepare and present monthly HR and H&S data pack.
  • Lead on all employee engagement initiatives.

The Person:

  • An experienced HR professional with a retail or logistics operational background.
  • Experience in leisure, hospitality, retail industries essential.
  • A clear communicator and professional operator.
  • Team player, able to contribute fully to leadership team decision making.
  • Possesses a very committed and diligent working style, with excellent attention to detail.
  • Exhibits strong judgement, drive and influencing skills.

HR Operations Manager employer: Anonymous

As an HR Operations Manager at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer a comprehensive benefits package, including tailored training programmes and a commitment to fostering a culture of continuous improvement, all set against the backdrop of our vibrant location. Join us to make a meaningful impact while enjoying a collaborative atmosphere that values your contributions and encourages innovative thinking.
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Contact Detail:

Anonymous Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Operations Manager

✨Tip Number 1

Network with professionals in the HR field, especially those with experience in retail or logistics. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in HR operations.

✨Tip Number 2

Familiarise yourself with the specific HR and payroll management systems mentioned in the job description, such as Fourth. Consider taking online courses or tutorials to enhance your skills and demonstrate your competence during interviews.

✨Tip Number 3

Prepare to discuss your experience with employee engagement initiatives and how you've successfully implemented them in previous roles. Be ready to share specific examples that highlight your leadership and coaching abilities.

✨Tip Number 4

Research the company's corporate ESG objectives and think about how you can contribute to these goals. Being able to articulate your understanding of their values and how you align with them will set you apart from other candidates.

We think you need these skills to ace HR Operations Manager

People Management
HR Strategy Development
Recruitment Planning
Training and Development
Employee Relations
Performance Coaching
HR and Payroll Systems Management
Data Analysis and Reporting
Policy Review and Development
Employee Engagement Initiatives
Attention to Detail
Communication Skills
Leadership Skills
Judgement and Decision-Making
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in HR operations, particularly in retail or logistics. Emphasise your leadership skills and any specific achievements related to people management and continuous improvement.

Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the HR Operations Manager role. Mention your experience with HR systems, employee engagement initiatives, and your ability to drive corporate ESG objectives.

Showcase Relevant Skills: Clearly outline your skills that match the job description, such as communication, team collaboration, and attention to detail. Provide examples of how you've successfully managed HR processes and improved team performance in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for an HR role.

How to prepare for a job interview at Anonymous

✨Showcase Your HR Expertise

Make sure to highlight your experience in HR operations, especially within the retail or logistics sectors. Be prepared to discuss specific examples of how you've managed people processes and improved operational efficiency.

✨Demonstrate Leadership Skills

As an HR Operations Manager, you'll need to lead teams effectively. Share instances where you've coached management or driven a culture of continuous improvement. This will show your potential employer that you can inspire and motivate others.

✨Understand ESG Objectives

Familiarise yourself with corporate ESG (Environmental, Social, and Governance) objectives. Be ready to discuss how you've contributed to similar initiatives in the past and how you plan to align with their goals.

✨Prepare for Legal and Compliance Questions

Since the role involves managing employment legal and statutory requirements, brush up on relevant laws and regulations. Be prepared to answer questions about how you've ensured compliance in previous roles.

HR Operations Manager
Anonymous
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