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For Companies At a Glance
- Tasks: Lead HR operations, manage people processes, and drive continuous improvement.
- Company: Join a dynamic team focused on creating an engaging workplace culture.
- Benefits: Enjoy competitive pay, employee benefits, and opportunities for professional growth.
- Why this job: Make a real impact on employee engagement and corporate ESG objectives.
- Qualifications: Experience in HR within retail or logistics; strong communication and teamwork skills required.
- Other info: Be part of a leadership team that values innovation and collaboration.
To be accountable to the Managing Director and provide strong people and resource management, planning and analysis for the business.
Accountable for all people processes, procedures and ways of working.
To provide leadership in driving a culture of continuous improvement.
To lead on creation and delivery of corporate ESG objectives.
To take responsibility for all employment legal, statutory and mandatory requirements.
To be fully competent at utilising all elements of the HR & payroll management system.
Responsibilities:
- To prepare annual HR strategy working with venue General Managers to implement.
- To prepare annual recruitment plan, closely reviewing headcount/FTE against labour budget.
- Prepare, plan and facilitate annual training plan incorporating vocational, sales and service training.
- Own and deliver people measures in line with Snozone ESG strategy.
- Coach management team for improved performance.
- Manage HR and payroll system (Fourth).
- Manage annual pay review process, including costings.
- Create and manage the team member survey including analysis of results.
- Consistently review Managers’ Toolkit of policies, procedures, process letters and documents.
- Facilitate bi-annual appraisal process.
- Own and update People Guide (employee handbook).
- Lead on employee relations matters.
- Manage portfolio of employee benefits, including specific Executive Team benefits.
- Lead on senior recruitment, facilitate venue recruitment process.
- To develop, prepare and present monthly HR and H&S data pack.
- Lead on all employee engagement initiatives.
The Person:
- An experienced HR professional with a retail or logistics operational background.
- Experience in leisure, hospitality, retail industries essential.
- A clear communicator and professional operator.
- Team player, able to contribute fully to leadership team decision making.
- Possesses a very committed and diligent working style, with excellent attention to detail.
- Exhibits strong judgement, drive and influencing skills.
HR Operations Manager employer: Anonymous
Contact Detail:
Anonymous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Network with professionals in the HR field, especially those with experience in retail or logistics. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends in HR operations.
✨Tip Number 2
Familiarise yourself with the HR & payroll management system, particularly Fourth, as it's crucial for this role. Consider taking online courses or tutorials to enhance your skills and demonstrate your competence during interviews.
✨Tip Number 3
Prepare to discuss your experience in driving a culture of continuous improvement. Think of specific examples where you've successfully implemented changes that enhanced employee engagement or streamlined HR processes.
✨Tip Number 4
Showcase your understanding of corporate ESG objectives and how they relate to HR practices. Be ready to share ideas on how you can contribute to these goals within the company, as this will highlight your alignment with their values.
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations, particularly in retail or logistics. Emphasise your leadership skills and any specific achievements related to people management and continuous improvement.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities outlined in the job description. Mention your experience with HR systems and your ability to drive corporate ESG objectives.
Showcase Relevant Skills: Clearly outline your skills that match the job requirements, such as communication, team collaboration, and attention to detail. Provide examples of how you've successfully managed HR processes or led teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for an HR role.
How to prepare for a job interview at Anonymous
✨Showcase Your HR Expertise
Make sure to highlight your experience in HR operations, especially in retail or logistics. Be prepared to discuss specific examples of how you've managed people processes and improved operational efficiency in previous roles.
✨Demonstrate Leadership Skills
As the role requires strong leadership, be ready to share instances where you've successfully led teams or initiatives. Discuss how you foster a culture of continuous improvement and how you've coached management teams for better performance.
✨Understand ESG Objectives
Familiarise yourself with corporate ESG (Environmental, Social, and Governance) objectives. Be prepared to discuss how you can contribute to these goals and provide examples of how you've integrated ESG principles into HR practices in the past.
✨Prepare for Technical Questions
Since the role involves managing HR and payroll systems, brush up on your knowledge of relevant software, particularly Fourth. Be ready to explain how you've utilised such systems to streamline HR processes and ensure compliance with legal requirements.
