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For Companies At a Glance
- Tasks: Manage debtor ledger, collect payments, and maintain customer relationships.
- Company: Join a dynamic finance team focused on delivering excellent credit control services.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Gain valuable experience in finance while developing your negotiation and communication skills.
- Qualifications: Experience in credit control, strong attention to detail, and proficiency in Excel required.
- Other info: Ideal for proactive problem-solvers who thrive in a team environment.
The predicted salary is between 28800 - 43200 £ per year.
Credit Controller
The primary focus of this role will be managing the company s debtor s ledger, ensuring timely collection of outstanding payments, and maintaining strong relationships with customers and working with internal teams such as billing and finance to deliver a comprehensive credit control service. You will also have a basic understanding of finance processes such as journal sheets and simple transaction processing.
- Manage and monitor the debtor ledger to ensure timely collection of payments.
- Make regular contact with customers via phone, email, and letter to chase overdue invoices.
- Negotiate and agree repayment plans where necessary.
- Maintain accurate and up-to-date records of all credit control activity.
- Escalate problematic debts to the Finance Manager in a timely manner.
- Review and assess creditworthiness of new and existing customers.
- Set and manage customer credit limits in line with company policy.
- Resolve customer invoice queries promptly to remove payment barriers.
- Understand basic journal sheets. Assist with posting and reconciling transactions as required.
- Provide support to the finance team with ad-hoc data entry and processing tasks.
Credit Controller Skills required
- Proven experience in credit control or collections.
- Strong communication and negotiation skills.
- High attention to detail and accuracy in record keeping.
- Ability to work independently and manage own workload.
- Proficiency in Microsoft Office, particularly Excel.
- Confident and professional telephone manner.
- Resilient with the ability to remain calm under pressure.
- Proactive problem-solver with a results-driven mindset.
- Strong team player, willing to assist colleagues as needed.
Credit Controller employer: Anonymous
Contact Detail:
Anonymous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with common credit control practices and terminology. Understanding the basics of debtor management and payment collection will help you speak confidently about your experience during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since this role involves negotiating repayment plans, practice scenarios where you might need to persuade customers while maintaining a positive relationship.
✨Tip Number 3
Showcase your proficiency in Microsoft Excel. Be prepared to discuss how you've used Excel for tracking payments or managing data, as this is crucial for the role.
✨Tip Number 4
Prepare examples of how you've resolved customer queries in the past. Being able to demonstrate your problem-solving skills and attention to detail will set you apart from other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control or collections. Emphasise your strong communication and negotiation skills, as well as your attention to detail and proficiency in Microsoft Office, particularly Excel.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Credit Controller position and how your skills align with the job requirements. Mention specific examples of how you've successfully managed debtor ledgers or resolved customer queries in the past.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed collections, negotiated repayment plans, or worked closely with finance teams. Use quantifiable achievements to demonstrate your impact, such as the percentage of overdue invoices you successfully collected.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Anonymous
✨Showcase Your Communication Skills
As a Credit Controller, strong communication is key. Be prepared to discuss how you've effectively communicated with customers in the past, especially when chasing overdue payments. Use specific examples to demonstrate your ability to negotiate and maintain relationships.
✨Demonstrate Attention to Detail
This role requires high accuracy in record keeping. During the interview, highlight your experience with managing financial records or any relevant tasks that required meticulous attention to detail. Mention any tools or methods you use to ensure accuracy.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of instances where you've resolved customer invoice queries or negotiated repayment plans. Be ready to explain your thought process and the outcomes of your actions.
✨Familiarise Yourself with Financial Processes
Since the role involves understanding basic finance processes, brush up on journal sheets and transaction processing. You might be asked about these during the interview, so showing your knowledge will demonstrate your readiness for the role.
