The RAC is known for roadside rescue - but this isn't that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you'll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Your day starts with a clear digital schedule. Each job is pre‐booked, with the member expecting you. You'll carry out: - Routine servicing
- Diagnostics using advanced mobile equipment
- In‐depth repairs you'd normally complete in a workshop
- Member advice and recommendations based on your inspection
- Vehicle safety checks aligned to RAC standards And because SMR is structured, you're not reacting to breakdowns - you're delivering planned work that you can prepare for. From day one, you'll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You'll use your technical skill and problem‐solving ability to get people moving again; safely, quickly and confidently.
Why SMR is different (and why techs love it) - Planned appointments instead of emergency responses
- Consistent workflow instead of unpredictable demands
- In‐depth repairs, not roadside temporary fixes
- Time to do the job properly, with support and parts ordering built in
- Clear schedules using RAC's mobile service platform It's the ideal role for techs who want variety and independence without the reactive nature of Patrol. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you're hands-on, adaptable and confident making decisions on the spot.
You take pride in using your technical ability to genuinely help people and keep them moving. We're the RAC At the RAC, we don't stand still. With over 125 years of history and 12.5 million members, we're on a mission to become the UK's number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we're serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it's what sets us apart and drives us forward.
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