Anonymous is seeking a Head of Customer Service to lead their customer experience strategy in Birmingham. This role will involve transforming customer service into a function that drives loyalty and growth while overseeing a multi-channel environment.
You will lead a dedicated team, improving service performance and managing outsourced partnerships. The benefits include hybrid working, private healthcare, and 25 days of holiday plus bank holidays.
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Head of Customer Service & Experience - Hybrid Leadership in Birmingham employer: Anonymous
The Mortgage Store is an exceptional employer for experienced Mortgage and Protection Advisers, offering the perfect blend of independence and support. With a strong brand presence in London and the South-East, advisers benefit from industry-leading commission structures, comprehensive training, and a collaborative work culture that fosters personal growth and success. Join a well-established team where your entrepreneurial spirit can thrive while being backed by a dedicated support network.
