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- Tasks: Join the team as a Customer Service Administrator, handling enquiries and processing orders.
- Company: Be part of a leading UK manufacturer with nearly 50 years of experience in fitted furniture.
- Benefits: Enjoy a competitive salary and the chance to grow within a successful company.
- Why this job: This role offers a dynamic environment where you can develop your skills and make an impact.
- Qualifications: Excellent communication, organisational skills, and strong IT proficiency are essential.
- Other info: Full-time, permanent position based in Barnsley; apply now to seize this opportunity!
The predicted salary is between 28800 - 43200 £ per year.
Our client are currently recruiting for a Customer Services Administrator to join the team in the Commercial Sales Office, based at our head office in Barnsley. You will join them on a full time, permanent basis, and in return, you will receive a competitive salary.
As one of the UK s leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, our client has had unsuppressed growth, with almost 50 years experience. Their emphasis is on providing a high standard for all their products and the services they offer. They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success.
Key responsibilities of the Administrator role will include:
- Handling telephone queries from internal and external customers,
- Processing orders whilst ensuring that deadlines are achieved.
- Support the Symphony field-based personnel.
- Dealing with buyers, quoting prices, and ensuring correct procedures are followed with reference to customer orders and pricing.
- General administration duties
- Undertake other such duties and responsibilities, as when requested
To fulfil this Administrator position, you will preferably have:
- Previous experience in customer service.
- An excellent telephone manner.
- Good communication skills, both written and verbal.
- Strong organisational skills.
- A keen eye for detail as accuracy is important.
- Strong IT skills.
- Excellent timekeeping and time management skills.
And be able to:
- Work under pressure in a fast-paced environment.
- Ability to meet strict deadlines.
- Communicate with people at all levels.
This position offers:
- Free car parking.
- Pleasant working environment.
- Attractive quarterly bonus.
- No weekend or Bank Holiday working.
- Potential for flexible working through the Lieu Scheme.
- Benefit of flexible homeworking after a successful training period.
- 22 days holiday (rising a day a year to 25).
- Generous staff discount.
- Secure employment with training and great career progression opportunities.
This position will be rewarded with a competitive salary. In order for your application to be taken further, please state your required salary.
If this sounds like the perfect opportunity for you and you d like to become their Administrator, then please click apply today don t miss out, they d love to hear from you!
Administrator employer: Anonymous
Contact Detail:
Anonymous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their kitchen, bedroom, and bathroom furniture offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone skills. Since the role requires handling enquiries over the phone, consider role-playing with a friend or family member to refine your telephone manner and ensure you can communicate clearly and confidently.
✨Tip Number 3
Brush up on your IT skills, especially with software commonly used in customer service and administration. Being proficient in these tools will not only make you more efficient but also show that you're ready to hit the ground running.
✨Tip Number 4
Prepare examples of how you've successfully managed deadlines and worked under pressure in previous roles. This will help you illustrate your organisational skills and ability to thrive in a fast-paced environment during the interview.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your communication skills, organisational abilities, and any previous customer service roles.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Administrator role. Mention your excellent telephone manner and ability to work under pressure, providing examples where possible.
Highlight Relevant Skills: In your application, clearly outline your strong IT skills and attention to detail. These are crucial for the role, so provide specific instances where you've demonstrated these abilities.
State Your Salary Expectations: As requested in the job description, be sure to include your required salary in your application. This shows you’ve read the details carefully and are serious about the position.
How to prepare for a job interview at Anonymous
✨Showcase Your Communication Skills
As an Administrator, you'll be handling various enquiries, so it's crucial to demonstrate your excellent telephone manner and communication skills during the interview. Practice clear and concise responses to common questions, and be ready to showcase how you can effectively communicate with different types of customers.
✨Highlight Your Organisational Abilities
Given the fast-paced environment of the role, it's important to illustrate your strong organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects in the past, ensuring you meet deadlines while maintaining accuracy.
✨Demonstrate Your IT Proficiency
Strong IT skills are essential for this position. Be prepared to discuss your experience with relevant software and tools. If possible, mention specific programmes you've used in previous roles that relate to order processing or customer management.
✨Prepare for Pressure Scenarios
The ability to work under pressure is key for this role. Think of instances where you've had to manage stress or tight deadlines effectively. Sharing these experiences will show your potential employer that you're capable of thriving in a busy environment.
