At a Glance
- Tasks: Monitor and troubleshoot customer networks while delivering top-notch support.
- Company: Join a leading network infrastructure provider with a focus on innovation.
- Benefits: Competitive salary, hybrid work, paid certifications, and a supportive team environment.
- Other info: Enjoy a dynamic workplace with a focus on professional growth and development.
- Why this job: Kickstart your tech career with hands-on experience and clear progression opportunities.
- Qualifications: Basic networking knowledge and a passion for technology are essential.
The predicted salary is between 29500 - 35000 £ per year.
Requirements
- Basic understanding of TCP/IP, VLANs, Switching, Routing, DHCP, DNS, and Wireless Networking.
- Experience in an IT Support, Service Desk, MSP, NOC, or networking-related role.
- Strong troubleshooting and analytical skills.
- Excellent verbal and written communication skills.
- Passion for technology and delivering exceptional customer service.
- Ability to work independently and manage workload effectively.
- Cisco CCNA certification or actively studying towards it is desirable.
- Experience with Cisco Meraki environments is desirable.
- Experience using Cisco IOS CLI is desirable.
- Exposure to network monitoring platforms is desirable.
- Experience working within an MSP or Managed Services environment is desirable.
- Knowledge of network security fundamentals and firewalls is desirable.
Responsibilities
- Monitor customer networks and managed services platforms to identify faults, performance issues, and service degradation.
- Perform proactive daily health checks across customer environments.
- Respond to incidents, alerts, and service requests within agreed SLA targets.
- Carry out first-line diagnosis and troubleshooting of LAN, WAN, Wireless, SD-WAN, and Security solutions.
- Escalate complex technical issues to senior engineers while maintaining ownership and customer communication.
- Create, update, and manage tickets within the IT Service Management (ITSM) platform.
- Maintain accurate documentation, asset records, and knowledge base articles.
- Support customer change requests in accordance with established change management processes.
- Assist with service improvement initiatives and internal systems that support managed service delivery.
- Develop technical knowledge through self-learning, mentoring, and vendor certification programmes.
- Deliver a professional and customer-focused experience at every stage of the support process.
- Technologies
- Cloud
- Cisco
- Support
- ITSM
- LAN
- Network
- Security
- TCP/IP
- i OS
- More
We are a specialist network infrastructure and managed services provider, headquartered in the Northwest UK and operating across warehousing and logistics, hospitality, manufacturing, retail, transport, chemical, and public sector organisations.
We design, deploy, and support enterprise networking solutions including LAN, WAN, SD-WAN, Wireless, Security, and Cloud Networking technologies.
This is a hybrid role based in Warrington, UK, with 4 days onsite and 1 day remote.
The position offers a total package of £29,500 to £35,000, Monday to Friday hours with no nights or weekends, paid certifications, hybrid working, an auto-enrolment pension with employer contribution, and an Employee Assistance Programme.
You will join a technically driven and collaborative Managed Services Team where your development is supported through mentoring, hands-on experience, and funded certifications, with clear progression into Network Engineer and Senior Engineer roles.
- last updated 33 week of 2026
- #J-18808-Ljbffr
Junior Network Engineer employer: Annular Group
As a leading provider of enterprise network solutions, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. Our hybrid working model allows for flexibility, while our commitment to employee growth is evident through funded training and clear career progression opportunities. Join us in Warrington/Runcorn to work with prestigious clients and enjoy competitive benefits, including a generous commission scheme and a supportive environment that values diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Network Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Annular Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Annular Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Annular Group!
✨Direct Apply to Annular Group
Let's not forget to apply directly through the Annular Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior Network Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Annular Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Annular Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Annular Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
