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- Tasks: Lead and inspire a retail team to deliver exceptional customer service and exceed sales targets.
- Company: Join Ann Summers, a bold brand known for empowering individuals and pushing boundaries in retail.
- Benefits: Enjoy £12.50 PH, 50% staff discount, wellness programmes, and clear paths for internal progression.
- Why this job: Be part of a vibrant culture that values inclusivity and celebrates diverse talents.
- Qualifications: Ideal for current Keyholders or Team Leaders in Retail or Hospitality who love our brand.
- Other info: We embrace diversity and are committed to creating an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the hunt for a TEAM LEADER in our Leicester Highcross store, someone who is results-driven and absolutely service obsessed! Could that be YOU?
You’ll be accountable for leading the success of the retail team and their performance; INSPIRING them to be the best they can be, COACHING them so they have what it takes to thrive and MOTIVATING them to exceed targets and smash their goals.
How you’ll add real value in your role:
- Lead the team to create an amazing service experience, one that the customer will remember.
- Ignite a real sales energy in store to exceed the targets, and be sure to get involved, show them how it’s done!
- Be the kind of leader you would want leading you – support, drive and recognise the great team you have.
- Stay in the loop; know what’s going on in the business, understand what you need to do and be clear on when it needs to be done by – organisation always wins.
- Our stores are the window to our brand, be sure to keep the VM on fire and the product looking hot, just as our customers would expect from us!
You might know Ann Summers as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that… We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!
Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.
What’s in it for you?
- £12.50 PH
- 50% staff discount
- Incentives and initiatives
- Wellness programme
- Internal progression journey…just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!)
If you’re currently a Keyholder or Team Leader in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more!
Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.
At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.
Team Leader employer: Annsummers.com
Contact Detail:
Annsummers.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've created memorable experiences for customers in previous roles, as this aligns perfectly with what they're looking for.
✨Tip Number 2
Demonstrate your leadership skills by discussing how you've inspired and motivated teams in the past. Be ready to provide examples of how you've coached team members to achieve their goals and exceed targets.
✨Tip Number 3
Familiarise yourself with Ann Summers' brand values and culture. During your conversation, reference how your personal values align with theirs, especially around empowerment and inclusivity, to show you're a great fit.
✨Tip Number 4
Prepare to discuss your organisational skills. Highlight any experience you have in managing store operations or visual merchandising, as being organised is key to leading a successful retail team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Team Leader. Highlight key responsibilities such as leading, coaching, and motivating the team.
Tailor Your CV: Make sure your CV reflects your experience in retail or hospitality, especially any leadership roles. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention how you can contribute to creating an amazing service experience and exceeding sales targets.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Annsummers.com
✨Show Your Passion for Service
As a Team Leader, it's crucial to demonstrate your obsession with customer service. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Highlight Your Leadership Style
Discuss your approach to leading and motivating a team. Be prepared to share instances where you've inspired your team to exceed targets and how you coach them to develop their skills.
✨Be Organised and Informed
Show that you understand the importance of staying organised and being aware of business goals. Prepare to discuss how you keep track of performance metrics and ensure your team is aligned with the store's objectives.
✨Emphasise Your Brand Knowledge
Familiarise yourself with Ann Summers' brand values and products. During the interview, express your enthusiasm for the brand and how you can contribute to its success by keeping the visual merchandising appealing and relevant.