At a Glance
- Tasks: Lead and inspire a retail team to deliver exceptional customer service and exceed sales targets.
- Company: Join Ann Summers, a bold brand known for empowering individuals and pushing boundaries in the retail space.
- Benefits: Enjoy a competitive salary, 50% staff discount, wellness programme, and clear internal progression opportunities.
- Other info: We embrace diversity and are committed to creating an inclusive workplace for all.
- Why this job: Be part of a vibrant culture that values inclusivity and celebrates diverse backgrounds while making a real impact.
- Qualifications: Ideal for current Keyholders or Team Leaders in Retail or Hospitality who are passionate about our brand.
The predicted salary is between 27600 - 33600 € per year.
We’re on the hunt for a team leader in our Edinburgh store, someone who is results‑driven and absolutely service obsessed! Could that be YOU?
You’ll be accountable for leading the success of the retail team and their performance;
INSPIRING them to be the best they can be
COACHING them so they have what it takes to thrive and
MOTIVATING them to exceed targets and smash their goals
How you’ll add real value in your role:
- Lead the team to create an amazing service experience, one that the customer will remember
- Ignite a real sales energy in store to exceed the targets, and be sure to get involved, show them how it’s done!
- Be the kind of leader you would want leading you – support, drive and recognise the great team you have
- Stay in the loop; know what’s going on in the business, understand what you need to do and be clear on when it needs to be done by – organisation always wins
- Our stores are the window to our brand, be sure to keep the VM on fire and the product looking hot, just as our customers would expect from us!
You might know Ann Summers as the inventors of the Rampant Rabbit, or even the destination for must‑have lingerie, and you’re right, but we’re SO much more than that…
We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!
Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.
What’s in it for you?
- £13.25
- A great induction, setting you up for success in your new retail role
- 50% staff discount
- Incentives and initiatives
- Wellness programme
- Internal progression journey
…just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!)
If you’re currently a Keyholder or Team Leader in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more!
At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.
Team Leader employer: Annsummers.com
At Ann Summers, we pride ourselves on being an empowering and inclusive employer, where our talented team members are at the heart of our retail success. As a Team Leader in our vibrant Sohostore, you'll enjoy a supportive work culture that fosters personal growth through comprehensive training, wellness programmes, and exciting internal progression opportunities. With competitive pay, generous staff discounts, and a commitment to diversity, we offer a rewarding environment for those passionate about delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've created memorable experiences for customers in previous roles, as this aligns perfectly with what we're looking for in a Team Leader.
✨Tip Number 2
Demonstrate your leadership style by discussing how you inspire and motivate your team. Be ready to share strategies you've used to coach team members and help them achieve their goals, as this is crucial for success in our retail environment.
✨Tip Number 3
Familiarise yourself with our brand values and culture. During your conversation, highlight how your personal values align with ours, especially around empowerment, inclusivity, and pushing boundaries, to show that you're a great fit for our team.
✨Tip Number 4
Be prepared to discuss your organisational skills. Share examples of how you've successfully managed multiple tasks or projects in a fast-paced environment, as staying organised is key to leading a successful retail team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the company is looking for in a Team Leader. Highlight key responsibilities such as leading, coaching, and motivating the team.
Tailor Your CV:Make sure your CV reflects your experience in retail or hospitality, especially any leadership roles. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention how you can contribute to creating an amazing service experience and exceeding sales targets.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Annsummers.com
✨Show Your Leadership Style
Be prepared to discuss your leadership approach. Share examples of how you've inspired and motivated teams in the past, as this role requires someone who can lead by example and drive performance.
✨Demonstrate Customer Service Passion
Since the role is service obsessed, highlight your commitment to creating memorable customer experiences. Prepare anecdotes that showcase your ability to go above and beyond for customers.
✨Know the Brand Inside Out
Familiarise yourself with Ann Summers' products, values, and recent initiatives. Showing that you understand the brand will demonstrate your genuine interest and help you connect with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as motivating a struggling team member or managing sales targets. Think through your responses in advance to show your problem-solving skills.
