At a Glance
- Tasks: Drive e-commerce performance and optimise our websites with data-driven insights.
- Company: Join the vibrant team at Ann Summers, a brand that empowers and pushes boundaries.
- Benefits: Enjoy 50% staff discount, 29 days holiday, and a paid day off for your birthday!
- Other info: Hybrid working model with a supportive and inclusive culture.
- Why this job: Be at the heart of digital trade, shaping an exciting online shopping experience.
- Qualifications: Experience in digital trade and a knack for detail and analytics.
The predicted salary is between 30000 - 40000 £ per year.
Based at our Head Office in Whyteleafe, Surrey (CR3 0GG), just outside of Croydon. Hybrid working, 2 days at head office and 3 days working from home, plus flexi core hours. Our benefits are worth getting excited about… 50% staff discount, colleague social events and a paid day off for your Birthday, to name a few!
An exciting opportunity for a commercially minded, proactive, and detail-oriented Digital Trade Executive to join our fantastic Digital Trade team, driving the commercial performance of our websites. You’ll be at the heart of our e-commerce activity, owning day-to-day site optimisation, using data and insights to spot opportunities, deliver improvements, and maximise performance.
Working cross-functionally, you’ll bring energy and organisation to coordinating digital trade activity, managing assets, and keeping multiple priorities moving at pace. A confident communicator with a keen eye for detail, you’ll play a key role in shaping a seamless, high-performing online experience that delivers results.
The role:
- Ensure promotions, pricing, and product launches are accurate and executed on time
- Own the execution of site updates, campaigns, and key trade moments
- Continuously enhance on-site merchandising, product categories, and landing pages
- Optimise on-site search, navigation, filters, and sorting to enhance usability
- Drive the day-to-day commercial performance and optimisation of the website
- Coordinate digital trade activity across teams, briefing assets and gathering requirements
- Analyse trading performance, identify trends, and turn insights into actionable improvements
- Support delivery of key KPIs including conversion, sales, margin, and profit
- Produce regular performance reports, highlighting risks, opportunities, and recommendations
- Use a test-and-learn approach to continually improve customer experience and site performance
- Identify and suggest opportunities to improve processes, efficiency, and result
- Build strong relationships across teams to ensure smooth and effective delivery
- Line manage and support the development of the Digital Trade Assistant, providing coaching and day-to-day guidance
- Champion the Ann Summers values, acting as a role model in everything you do
You’ll be great if you…
- Proven experience as a Digital Trade Executive, driving online sales and performance
- Thrives in a fast-paced, results-driven environment
- Delivers work with a high level of accuracy and attention to detail
- Experience using reporting tools such as GA4 and platform analytics
- Ability to support, coach, and empower a direct report
- Confident working cross-functionally with multiple teams
- An affinity to our brand, our people values and what we stand for
At Ann Summers, we are proud to continue embracing inclusion, diversity, and equality in our everyday practices, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views.
What do we bring to the party?
- 50% staff discount, a colleague favourite!
- 29 days holiday (including Bank Holidays) bagging an extra day for each year you’re part of the AS team (up to a maximum limit)
- A paid day off for your birthday
- Holiday purchase scheme
- Workplace pension
- Reward Gateway, our brilliant perks scheme
- Colleague social events and engagement initiatives
- Access to our amazing learning platform, THRIVE
- Employee Support programme, through the fantastic Retail Trust
- Eye care vouchers
- Free on-site car park or Season Ticket Loan
A bit about Ann Summers
You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you’re right, but we’re SO much more than that… We’re a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!
Your candidate journey
If your application is successfully shortlisted you will be contacted for an initial telephone chat to discuss the role and your experience. If your application progresses to the interview stage, you will first have a virtual interview with the Hiring Manager and a member of the Talent team. Following this, you will be invited to Head Office to take part in an interactive, task-based interview. We regret that due to high volumes, we are unable to acknowledge every application. Ann Summers complies with all GDPR policies, and by responding to this ad, your details will be kept on record for a total of 12 months unless expressed otherwise.
Digital Trade Executive employer: Annsummers.com
At Ann Summers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusion, diversity, and personal growth. Located in Whyteleafe, Surrey, our hybrid working model allows for flexibility, while our generous benefits, including a 50% staff discount and a paid day off for your birthday, enhance the overall employee experience. Join us to be part of a dynamic team where your contributions directly impact our e-commerce success and where you can thrive in a supportive environment that values your development.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Trade Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Annsummers.com are looking for when hiring for a Digital Trade Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Annsummers.com for the Digital Trade Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Annsummers.com as a Digital Trade Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Annsummers.com’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Trade Executive.
We think you need these skills to ace Digital Trade Executive
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Annsummers.com, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Annsummers.com's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Annsummers.com. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Annsummers.com
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Annsummers.com uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Annsummers.com. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
