Ann Summers is seeking a CRM & Customer Manager to lead our CRM strategy, shaping how we connect with customers, using data to drive personalised experiences and loyalty. You will oversee CRM platforms, collaborate with marketing and ecommerce teams, and manage a CRM team to deliver customer-first programs that boost engagement and retention.
You will champion customer journeys, segmentation, and data quality while aligning with brand values.
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CRM & Customer Growth Lead — Hybrid Role & Perks employer: Annsummers.com
At Ann Summers, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates teamwork and passion for our brand. Our Leicester Highcross store provides not only competitive pay but also a supportive environment where employees can thrive, develop their skills, and enjoy unique perks that enhance their retail experience. Join us to be part of a dynamic team dedicated to delivering exceptional customer service in a fun and engaging atmosphere.
