At a Glance
- Tasks: Lead and inspire the team to deliver exceptional customer experiences and drive sales.
- Company: Join Ann Summers, a brand known for empowerment and inclusivity.
- Benefits: Enjoy a competitive salary, 50% staff discount, wellness programme, and career progression.
- Other info: Exciting opportunities for personal growth in a vibrant retail environment.
- Why this job: Be part of a dynamic team that pushes boundaries and makes a real impact.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 28500 - 28500 £ per year.
We’re on the hunt for an inspiring and driven Assistant Manager to support in leading our Coventry store. You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, but we’re so much more than that. We’re a unique brand that strives to empower, lives to push boundaries, gets kicks off making it happen and is always inclusive! Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.
How you’ll add real value:
- Commercial mindset – deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute.
- Obsession for amazing service – create a ‘customer focused’ ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can’t wait to tell their friends and family about.
- Empowering leader – motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in their roles.
- Creative flair – WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show.
- Exceptional organisation – have a clear vision of how to deliver on the store objectives, delegate effectively, and uphold all processes and procedures for a structured and safe place to work.
What’s in it for you?
- £28,500 Per annum
- A great induction, setting you up for success in your new retail role.
- 50% staff discount.
- Incentives and initiatives.
- Pension scheme.
- Life insurance.
- Optional private medical care.
- Wellness programme.
- Internal progression journey.
Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views. Ann Summers complies with all GDPR policies; by responding to this advert your details will be kept in our database for a total of 6 months. If you would like these to be removed please just reach out and let us know.
Assistant Manager employer: Annsummers.com
At Ann Summers, located in the vibrant area of Whyteleafe, Surrey, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our unique work culture encourages creativity and problem-solving, while our comprehensive benefits package, including a generous 50% staff discount, ensures that our employees feel valued and supported. We are committed to fostering employee growth and development, making this an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Annsummers.com, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Annsummers.com!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Annsummers.com, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Annsummers.com and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Annsummers.com that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Annsummers.com
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
