Main Responsibilities include:
- Assisting with incoming calls and dealing with queries accordingly
- Assisting Care Managers with the implementation of new packages of care
- Uploading data onto MIS system
- Support the Service Manager in the continued success of the Service through completion of tasks accurately and within required timescales, presenting the Service in a positive light and being proactive in making suggestion on how to improve the Service
- Keep up to date with and adhere to changes to policies and procedures
- Take responsibility for personal development, including attendance at training
- Fulfil any duties requested by the management of the service both mandatory and service specific
- To maintain confidentiality in accordance with the Data Protection Act
- General administration duties
Essential Criteria
- Must be qualified to G.C.S.E standard (including Maths and English)
- Must be able to competently complete basic mathematics
- Must be computer literate, with working knowledge of all Microsoft applications
- Must have excellent telephone manner
- Must have a minimum of 2 years paid experience in an administrative role ideally within the Healthcare Industry
Benefits of working with Ann’s Care Homes:
- A friendly dedicated team
- £14.00-£14.50 per hour
- Four Weekly pay
- Paid Access NI Check
- Paid practical and online training
We reserve the right to enhance the criteria at shortlisting stage
Ann’s are an Equal Opportunities Employer
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Administrative Assistant in Portadown employer: Ann's
Ann's Care Homes is a family-run company with over 30 years of experience in providing quality care services in Northern Ireland, offering a supportive and friendly work environment with low staff turnover. Employees benefit from competitive salaries, career development opportunities, and a contributory pension scheme, all while being part of a dynamic team dedicated to making a positive impact in the community. Located in Portadown, the head office fosters collaboration and growth, making it an excellent place for those looking to advance their careers in finance within the healthcare sector.