Main Responsibilities include:
- Assisting with incoming calls and dealing with queries accordingly
- Assisting Care Managers with the implementation of new packages of care
- Uploading data onto MIS system
- Support the Service Manager in the continued success of the Service through completion of tasks accurately and within required timescales, presenting the Service in a positive light and being proactive in making suggestion on how to improve the Service
- Keep up to date with and adhere to changes to policies and procedures
- Take responsibility for personal development, including attendance at training
- Fulfil any duties requested by the management of the service both mandatory and service specific
- To maintain confidentiality in accordance with the Data Protection Act
- General administration duties
Essential Criteria
- Must be qualified to G.C.S.E standard (including Maths and English)
- Must be able to competently complete basic mathematics
- Must be computer literate, with working knowledge of all Microsoft applications
- Must have excellent telephone manner
- Must have a minimum of 2 years paid experience in an administrative role ideally within the Healthcare Industry
Benefits of working with Ann’s Care Homes:
- A friendly dedicated team
- £13.50-£14.50 per hour
- Four Weekly pay
- Paid Access NI Check
- Paid practical and online training
Immediate interviews offered
We reserve the right to enhance the criteria at shortlisting stage
Ann’s are an Equal Opportunities Employer
