At a Glance
- Tasks: Deliver exceptional client experiences through storytelling and personal connections in luxury jewellery.
- Company: Join the vibrant team at Annoushka, a leading luxury jewellery brand.
- Benefits: Enjoy a permanent role with competitive pay and a supportive work environment.
- Other info: Flexible working hours and opportunities for professional growth in a dynamic setting.
- Why this job: Be part of a brand that values creativity and personal connections in every interaction.
- Qualifications: Experience in luxury retail and a passion for fine jewellery are essential.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team at Annoushka – Jewellery Specialist Wanted
Location: Central London
Employment Type: Permanent, full-time (40 hours per week)
We are seeking sophisticated storytellers with a passion for jewellery and a love of people who are motivated by delivering excellence in client experience and positive sales outcomes. At Annoushka, we believe every client interaction should feel warm, curious, and memorable – helping them choose jewellery that becomes part of their life's story.
What You Will Do
- Delivering client service excellence: Through storytelling and personal connection, provide a warm and hospitable welcome to every client, ensuring a memorable and luxurious shopping experience.
- Achieve and exceed individual and store sales targets through expert product knowledge and consultative selling.
- Build and nurture long-term relationships with clients, maintaining client relationship data and proactively following up on sales leads and special occasions.
- Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy with integrity, warmth, and curiosity.
- Understanding our product: Demonstrate in-depth knowledge of fine jewellery, gemstones, and precious metals, confidently educating clients on craftsmanship, collections, and care.
- Supporting store operations: Ensure the space is an immaculate, welcoming space – visually aligned with brand standards and correctly stocked. Support smooth daily operations through effective stock management, inventory checks, visual merchandising, housekeeping and administrative tasks. Support aftersales service, ensuring client service excellence.
What You Will Bring
- Commercial & Client Excellence: Proven track record of developing and achieving sales success in luxury or high-value retail (fine jewellery experience essential).
- Confident storyteller who can build emotional connections with clients, listening with curiosity and translating this into personalised recommendations.
- Demonstrated successes in nurturing long-term client relationships.
- Product knowledge (and willingness to learn) to deliver confident consultations and exceptional after-sales support.
- Style & Spirit: Professional, stylish, and polished personal presentation suited to luxury retail environments.
- Warm, approachable, and engaging with the ability to inspire confidence and delight in every interaction.
- Positive, proactive team player with strong levels of motivation, initiative, and adaptability.
- Operational & Digital Confidence: Confident with digital tools, able to learn and navigate POS and CRM systems effectively.
- Flexible to work weekends as part of a rota to provide consistent excellence to clients.
If this sounds like you, please follow the link to submit your CV and cover letter. In your cover letter, please give an example of delivering client service excellence that you are particularly proud of. Please also indicate salary expectations and notice period (if any) with your current employer.
Deadline for applications: 01 March 2026.
Due to the anticipated volume of applications, we regret that we will only be able to respond to your application should you be selected for initial interview. Thank you for your interest in working for Annoushka!
Annoushka is an equal opportunities employer, committed to encouraging equality, diversity and inclusion within our teams and providing a working environment which is free from harassment, intimidation and discrimination. We firmly believe in respect for an individual's personal dignity. We are committed to the equal treatment of all current and prospective employees and do not discriminate on the basis of age, disability, race or ethnicity, religion or belief, sex, sexual orientation, pregnancy or maternity, gender identity, or marriage or civil partnership. We actively seek to employ individuals from a range of backgrounds to nurture an environment of creativity that positively values the differences in others. We base our employment decisions only on merit, job requirements and business needs.
Jewellery Specialist in London employer: Annoushka
At Annoushka, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Central London. Our commitment to client service excellence is matched by our dedication to employee growth, providing opportunities for professional development and a supportive environment where every team member can thrive. Join us as a Jewellery Specialist and become part of a passionate team that values integrity, warmth, and creativity, ensuring that every client experience is memorable and luxurious.
StudySmarter Expert Advice🤫
We think this is how you could land Jewellery Specialist in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Annoushka, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Annoushka!
We think you need these skills to ace Jewellery Specialist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Annoushka, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Annoushka and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Annoushka that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Annoushka
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
