At a Glance
- Tasks: Deliver exceptional client service and create memorable luxury shopping experiences.
- Company: Join Annoushka, a brand that values creativity and diversity in luxury retail.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Flexible hours and a dynamic work environment await you!
- Why this job: Be a part of a passionate team and share your love for fine jewellery.
- Qualifications: Experience in luxury retail and a knack for building client relationships.
The predicted salary is between 28800 - 43200 £ per year.
What You Will Do:
- Delivering client service excellence through storytelling and personal connection, providing a warm and hospitable welcome to every client, ensuring a memorable and luxurious shopping experience.
- Achieve and exceed individual and store sales targets through expert product knowledge and consultative selling.
- Build and nurture long-term relationships with clients, maintaining client relationship data and proactively following up on sales leads and special occasions.
- Be a proud and enthusiastic Annoushka Brand Ambassador, embodying our Jewels for Life philosophy with integrity, warmth, and curiosity.
- Demonstrate in-depth knowledge of fine jewellery, gemstones, and precious metals, confidently educating clients on craftsmanship, collections, and care.
- Ensure the space is an immaculate, welcoming space – visually aligned with brand standards and correctly stocked.
- Support smooth daily operations through effective stock management, inventory checks, visual merchandising, housekeeping and administrative tasks.
- Support aftersales service, ensuring client service excellence.
What You Will Bring:
- Proven track record of developing and achieving sales success in luxury or high-value retail (fine jewellery experience essential).
- Confident storyteller who can build emotional connections with clients, listening with curiosity and translating this into personalised recommendations.
- Demonstrated successes in nurturing long-term client relationships.
- Product knowledge (and willingness to learn) to deliver confident consultations and exceptional after-sales support.
- Professional, stylish, and polished personal presentation suited to luxury retail environments.
- Warm, approachable, and engaging with the ability to inspire confidence and delight in every interaction.
- Positive, proactive team player with strong levels of motivation, initiative, and adaptability.
- Confident with digital tools, able to learn and navigate POS and CRM systems effectively.
- Flexible to work weekends as part of a rota to provide consistent excellence to clients.
If this sounds like you, submit your CV and cover letter to careers@annoushka.com. In your cover letter, please give an example of delivering client service excellence that you are particularly proud of. Please also indicate salary expectations, right to work status and notice period (if any) with your current employer.
Deadline for applications: 01 March 2026
Annoushka is an equal opportunities employer, committed to encouraging equality, diversity and inclusion within our teams and providing a working environment which is free from harassment, intimidation and discrimination. We firmly believe in respect for an individual's personal dignity. We are committed to the equal treatment of all current and prospective employees and do not discriminate on the basis of age, disability, race or ethnicity, religion or belief, sex, sexual orientation, pregnancy or maternity, gender identity, or marriage or civil partnership. We actively seek to employ individuals from a range of backgrounds to nurture an environment of creativity that positively values the differences in others. We base our employment decisions only on merit, job requirements and business needs.
Jewellery Specialist in London employer: Annoushka Limited
At Annoushka Limited, we pride ourselves on being an exceptional employer in the heart of Central London, where our commitment to luxury and client experience is matched by our dedication to employee growth and development. Our vibrant work culture fosters creativity and collaboration, offering unique opportunities for storytelling and personal connection with clients, while our focus on professional development ensures that every team member can thrive in their career. Join us to be part of a passionate team that values warmth, professionalism, and the art of fine jewellery.
StudySmarter Expert Advice🤫
We think this is how you could land Jewellery Specialist in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Annoushka's collections, values, and the Jewels for Life philosophy. This knowledge will help you connect with clients and show them you're not just another salesperson, but a true ambassador of the brand.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave personal connections into your sales approach. Clients love a good story, especially when it comes to fine jewellery. Make sure you can share the craftsmanship and care behind each piece.
✨Tip Number 3
Network like a pro! Attend events or join groups related to luxury retail and jewellery. Building relationships with others in the industry can lead to valuable insights and opportunities. Plus, it shows your commitment to the field!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. And while you're at it, think about how you can highlight your client service excellence in your cover letter – that’s what will set you apart!
We think you need these skills to ace Jewellery Specialist in London
Some tips for your application 🫡
Show Your Passion for Jewellery:When writing your application, let your love for fine jewellery shine through! Share your knowledge about gemstones and craftsmanship, and how this passion translates into delivering exceptional client service.
Tell a Story:We want to hear about your experiences! In your cover letter, include a specific example of when you provided outstanding client service. Make it personal and engaging – storytelling is key to connecting with us!
Be Professional Yet Approachable:Your written application should reflect the polished and stylish presentation we value. Keep your tone warm and friendly, showing that you’re not just a professional but also someone who can build genuine connections with clients.
Follow the Instructions:Make sure to include all the requested details in your application, like salary expectations and right to work status. We appreciate attention to detail, so double-check everything before hitting send on your application through our website!
How to prepare for a job interview at Annoushka Limited
✨Know Your Gems
Make sure you brush up on your knowledge of fine jewellery, gemstones, and precious metals. Be ready to discuss craftsmanship and collections in detail. This will not only show your expertise but also help you connect with clients through storytelling.
✨Showcase Your Client Service Skills
Prepare a specific example of a time when you delivered exceptional client service. Think about how you built a relationship or exceeded a client's expectations. This will demonstrate your ability to embody the Annoushka Brand Ambassador spirit.
✨Dress to Impress
Since this is a luxury retail position, your personal presentation matters. Dress professionally and stylishly to reflect the brand's image. This will help you make a great first impression and show that you understand the importance of aesthetics in the jewellery industry.
✨Be Ready for Operational Questions
Familiarise yourself with stock management, inventory checks, and visual merchandising. Be prepared to discuss how you would maintain an immaculate store environment and support daily operations. This shows you're not just about sales but also about creating a welcoming space for clients.
