At a Glance
- Tasks: Be the friendly face of our office, managing calls, emails, and supporting various departments.
- Company: Join a thriving, family-run business with a strong reputation and exciting growth ahead.
- Benefits: Enjoy a competitive salary, sociable hours, and opportunities for professional development.
- Other info: Permanent role with excellent career growth potential in a collaborative office setting.
- Why this job: Make a real impact in a supportive environment where your contributions are valued.
- Qualifications: Looking for organised, friendly individuals with great communication and customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
Location: Office-Based in Spalding
Hours: Monday to Friday, 8:00 am - 4:00 pm
Salary: Up to £30,000 per annum, Depending on Experience
About our client: We are working with a thriving, family-run business with a rich history and a strong reputation. They are now entering an exciting new period of growth and expansion, we are looking for a dedicated and talented Customer Service Administrator to join their close-knit team. This is a fantastic opportunity to become a pivotal part of our clients success story, in a role where your contribution will be truly valued and recognised.
The role of customer service administrator: As our clients customer service administrator, you will be the central hub of the daily operations, ensuring the office runs smoothly and efficiently. You will be the friendly first point of contact for clients and visitors, and your excellent organisational skills will support various departments across the business.
Key responsibilities of the customer service administrator:
- Acting as the first point of contact, handling phone calls and emails in a professional and courteous manner.
- Managing office supplies, stationery, and equipment.
- Providing comprehensive administrative support to the management team.
- Maintaining and organising both electronic and paper filing systems.
- Assisting with scheduling, diary management, and coordinating meetings.
- Handling incoming and outgoing post and deliveries.
- Processing invoices.
- Providing excellent customer service, addressing client enquiries promptly and effectively.
What We're Looking For:
- Highly organised, friendly, and has great communication and customer service skills.
- Proven experience in an administrative or office support role.
- A proactive and "can-do" attitude with excellent problem-solving skills.
- Outstanding communication and customer service skills, both written and verbal.
- Must be IT literate and proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with invoice processing is highly desirable.
- A reliable and punctual team player who is also capable of working independently.
- A positive and professional demeanour, happy to be the friendly face of our business.
What We Offer:
- A stable, permanent role with sociable Monday-Friday hours.
- A competitive salary of up to £30,000, dependent on your experience.
- The chance to be an integral part of a friendly, family-run business.
- A supportive and collaborative office environment.
- Excellent opportunity for professional development as the company grows.
Customer Service Administrator in Spalding employer: Anne Corder Recruitment
Join a thriving, family-run business in Spalding as a Customer Service Administrator, where your contributions will be valued in a supportive and collaborative office environment. Enjoy a competitive salary, sociable working hours, and excellent opportunities for professional development as the company expands. Be part of a close-knit team that prioritises employee growth and fosters a positive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Spalding
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and role-specific scenarios. Mock interviews with friends can boost your confidence and help you articulate your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and being part of their success story.
We think you need these skills to ace Customer Service Administrator in Spalding
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and administrative skills, as these are key for the Customer Service Administrator role.
Craft a Personal Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to join this family-run business and how you can contribute to their success story.
Showcase Your Communication Skills:Since communication is vital for this position, ensure your written application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Anne Corder Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the family-run business and its history. Understanding their values and what makes them unique will help you connect better during the conversation and show that you're genuinely interested in being part of their success story.
✨Show Off Your Organisational Skills
As a Customer Service Administrator, organisation is key. Prepare examples from your past experiences where your organisational skills made a difference. Whether it’s managing schedules or handling multiple tasks, be ready to demonstrate how you can keep things running smoothly.
✨Practice Your Communication Skills
Since you'll be the first point of contact for clients, practice your verbal and written communication skills. Consider role-playing common scenarios you might face, like handling a difficult customer or responding to an email inquiry, to showcase your friendly and professional demeanour.
✨Be Ready to Discuss IT Proficiency
Make sure you’re comfortable discussing your experience with Microsoft Office Suite and any other relevant software. Be prepared to give specific examples of how you've used these tools in previous roles, especially when it comes to processing invoices or managing filing systems.
