At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing calls.
- Company: Join a professional and supportive organisation in Peterborough.
- Benefits: Gain valuable experience in a dynamic work environment.
- Other info: Must be available to start on 1st September for training.
- Why this job: Perfect for those who love helping others and creating great first impressions.
- Qualifications: Previous reception or customer-facing experience is a plus.
Anne Corder Recruitment is recruiting for an experienced part time Receptionist to join a professional and welcoming organisation based in Peterborough for an ongoing temporary assignment. The role will be working 8am - 4pm the first week and just mornings thereafter.
As the first point of contact for visitors, callers and colleagues, you’ll play an important role in creating a positive first impression. We’re looking for someone who is naturally warm and approachable, but equally professional, discreet and organised. This is a great opportunity for someone who enjoys being at the heart of an office and takes pride in providing an excellent level of service.
What you’ll be doing:
- Welcoming and registering visitors, ensuring they receive a professional and friendly first impression
- Answering, screening and directing incoming calls and enquiries
- Managing meeting room bookings and maintaining accurate visitor logs
- Coordinating incoming and outgoing post and couriers
- Ensuring the reception area remains tidy, organised and professional
- Supporting colleagues with general administration, including calendar coordination, scanning documents and travel arrangements
- Handling confidential or sensitive information with discretion
- Responding calmly and professionally to sensitive or distressed callers and escalating appropriately
- Following relevant data protection and health & safety procedures
What we’re looking for:
- You’ll ideally have previous reception, front-of-house or customer-facing experience within a professional environment.
- Excellent communication skills and a confident, professional telephone manner
- A naturally welcoming and helpful approach
- Strong organisation and attention to detail
- The ability to remain calm when reception or telephone lines are busy
- Good Microsoft Office and calendar management skills
- Experience using visitor management or CRM systems would be beneficial
- A professional approach to handling confidential information
- Reliability and the ability to work effectively as part of a wider office team
Why consider this opportunity?
You’ll be joining a well-established organisation with a professional, supportive working environment where the reception function is genuinely valued. If you enjoy creating a great first impression, helping people and keeping a busy office running smoothly, we’d love to hear from you. Must be available to start 1st September for training week working 8am - 4pm. Apply today for immediate consideration.
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.
Receptionist employer: Anne Corder Recruitment
Anne Corder Recruitment offers a supportive and professional working environment in Peterborough, where the role of Receptionist is highly valued. Employees benefit from a warm and welcoming culture that prioritises excellent service and teamwork, alongside opportunities for personal growth within a well-established organisation. This position is perfect for those who thrive in a busy office setting and enjoy making a positive first impression.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Anne Corder Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Anne Corder Recruitment and let us see your personality shine through!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Anne Corder Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about Anne Corder Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Anne Corder Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Anne Corder Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Anne Corder Recruitment will surely appreciate.
