At a Glance
- Tasks: Support a busy Customer Relations team with essential administrative tasks.
- Company: Join a professional office environment in Peterborough.
- Benefits: Earn £13 per hour for part-time, temporary work.
- Other info: Great opportunity for students or anyone needing part-time work.
- Why this job: Perfect for detail-oriented individuals seeking flexible hours and valuable experience.
- Qualifications: Strong data entry skills and confidence with computer systems required.
We are looking for a reliable and detail-focused Part-Time Customer Relations Administrator to provide temporary support to a busy Customer Relations team. This is a fully office-based position, working approximately 4 hours per day, and would suit someone who enjoys structured administrative work, has excellent attention to detail and is confident working across multiple computer systems.
The Role of Customer Relations Administrator
You will provide essential administrative support to the team, helping to ensure customer information and records are accurate, complete and up to date. Your responsibilities will include:
- Transferring information accurately between databases and systems
- Reviewing case information to ensure records are complete
- Identifying and highlighting missing information or discrepancies
- Maintaining accurate electronic records and documentation
- Escalating any concerns or inconsistencies to the Customer Relations team
- Supporting with general administrative duties as required, including post and samples
- Following established processes and procedures consistently
About You
We are looking for someone who has:
- Strong data entry and general administrative skills
- Excellent attention to detail and a high level of accuracy
- Confidence using multiple computer systems
- The ability to follow processes and procedures carefully
- Good written communication skills
- The ability to remain focused when completing repetitive or process-driven tasks
- A reliable and organised approach to work
Location: Peterborough – Office Based
Hours: Part-time
Contract: Temporary
Pay: £13ph
This could be a great opportunity for someone looking for part-time temporary work within a professional office environment and who is available to start at short notice. Interested? Apply today or contact Anne Corder Recruitment for further information.
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.
Customer Relations Administrator employer: Anne Corder Recruitment
Anne Corder Recruitment offers a supportive and professional working environment in Peterborough, where the role of Receptionist is highly valued. Employees benefit from a warm and welcoming culture that prioritises excellent service and teamwork, alongside opportunities for personal growth within a well-established organisation. This position is perfect for those who thrive in a busy office setting and enjoy making a positive first impression.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relations Administrator
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Anne Corder Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Anne Corder Recruitment and let us see your personality shine through!
We think you need these skills to ace Customer Relations Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Anne Corder Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about Anne Corder Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Anne Corder Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Anne Corder Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Anne Corder Recruitment will surely appreciate.
