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- Tasks: Join us as a Customer Care Advisor, delivering exceptional service and managing customer inquiries.
- Company: Be part of a leading global company focused on improving lives through innovative solutions.
- Benefits: Enjoy a supportive team environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives while thriving in a fast-paced, dynamic setting.
- Qualifications: Strong communication skills, active listening, results-driven mindset, and tech-savvy.
- Other info: Full-time training required for the first six weeks; no holidays permitted during this period.
Customer Service Advisor Location: Peterborough Salary: £12.30ph Employment Type: Temp to perm Hours: Monday – Friday and 1 Saturday morning per month Training Requirement: No holiday permitted during the first six weeks of employment due to mandatory full-time training. About Us Our client is a leading global company dedicated to improving the lives of our customers through innovative solutions and exceptional service. Our mission is to empower people to live more fulfilling lives, and we take pride in the meaningful impact our team makes every day. The Opportunity We\’re looking for passionate and dedicated Customer Service Advisors to join our clients dynamic team. If you thrive in a fast-paced environment and want to play a key role in delivering outstanding customer experiences, this is the perfect opportunity for you. Your Role As a Customer Service Advisor, you\’ll be the vital link between our company and our customers, ensuring their needs are met with professionalism and care. Your responsibilities will include: Delivering exceptional service – Prioritizing customer satisfaction in every interaction. Handling high-volume calls – Managing inbound inquiries with efficiency and a positive attitude. Processing orders – Accurately managing orders and resolving delivery-related questions. Collaborating across teams – Working closely with colleagues to ensure seamless service. What We\’re Looking For Strong communication skills – Both verbal and written, with the ability to connect with customers. Active listening – A genuine understanding of customer needs. Results-driven mindset – A proactive approach to problem-solving. Tech-savvy – Comfortable using computer systems and software. Why Join Us? Make a real difference in people\’s lives every day. Be part of a supportive and collaborative team. Opportunities for growth and development. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK
Customer Care Advisor employer: Anne Corder Recruitment
Contact Detail:
Anne Corder Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor
✨Tip Number 1
Familiarise yourself with the company’s mission and values. Understanding how they aim to improve customers' lives will help you align your responses during interviews, showcasing your passion for their goals.
✨Tip Number 2
Practice active listening skills. During any interactions, whether in interviews or networking, demonstrate your ability to listen and respond thoughtfully to questions, as this is crucial for a Customer Care Advisor role.
✨Tip Number 3
Prepare for high-volume call scenarios. Think of examples from past experiences where you successfully managed multiple tasks or inquiries at once, as this will show your capability to thrive in a fast-paced environment.
✨Tip Number 4
Showcase your tech-savviness. Be ready to discuss your experience with computer systems and software, as being comfortable with technology is essential for efficiently processing orders and handling customer inquiries.
We think you need these skills to ace Customer Care Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise your communication skills, problem-solving abilities, and any previous roles where you handled high-volume calls or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've delivered exceptional service in the past and how you can contribute to the company's mission of improving customers' lives.
Highlight Key Skills: In your application, clearly outline your strong communication skills, active listening abilities, and tech-savviness. Use bullet points to make these stand out, as they are crucial for the Customer Care Advisor role.
Follow Application Instructions: Ensure you follow all application instructions provided by the company. This includes submitting your application through our website and ensuring all required documents are included. Double-check for any specific requirements mentioned in the job description.
How to prepare for a job interview at Anne Corder Recruitment
✨Showcase Your Communication Skills
As a Customer Care Advisor, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences where you successfully resolved customer issues through effective communication.
✨Emphasise Your Problem-Solving Abilities
Highlight your results-driven mindset by discussing specific instances where you tackled challenges head-on. Prepare to share how you approached a difficult customer situation and what steps you took to ensure a positive outcome.
✨Demonstrate Your Tech Savviness
Since the role requires comfort with computer systems, be ready to discuss your experience with relevant software or tools. If possible, mention any specific technologies you've used in previous roles that could benefit the company.
✨Express Your Passion for Customer Service
Convey your enthusiasm for helping others and making a difference in their lives. Share why you are drawn to this role and how you align with the company's mission of improving customer experiences.
