At a Glance
- Tasks: Build strong customer relationships and identify growth opportunities in a dynamic B2B environment.
- Company: Join a rapidly growing and respected B2B organisation with a collaborative culture.
- Benefits: Competitive salary, bonus structure, ongoing training, and career progression opportunities.
- Other info: Fast-paced environment with clear performance targets and a supportive team.
- Why this job: Make a real impact by driving business growth and delivering exceptional customer service.
- Qualifications: Experience in Account Management or related fields, with excellent communication skills.
About the Company
Our client is a rapidly growing and highly respected B2B organisation, supplying products and solutions to customers across a wide range of industries. Due to continued growth and increasing demand, they are now looking to recruit an Account Manager to join their successful commercial team.
This is an excellent opportunity for a proactive and commercially minded individual who enjoys building strong customer relationships, identifying growth opportunities, and delivering exceptional service.
The Role
As an Account Manager, you will take ownership of a portfolio of existing customers, developing strong relationships and ensuring their ongoing needs are met. The role is heavily customer-focused, with approximately 80% of your time spent speaking with customers and 20% managing communications via email and internal systems. You will be responsible for understanding your customers' businesses, forecasting future opportunities, identifying areas for growth, and ensuring a high level of customer engagement.
Key Responsibilities
- Develop and maintain strong relationships with existing customers
- Gain a thorough understanding of customer businesses, including their structure, industry, key contacts, and future plans
- Regularly communicate with customers to identify opportunities and maintain engagement
- Forecast current and future customer requirements and order volumes
- Proactively discuss new developments and upcoming projects with customers
- Introduce and promote new products and solutions where appropriate
- Provide customers with updates regarding pricing, lead times, and product availability
- Monitor customer accounts and assist with the collection of outstanding balances when required
- Maintain accurate records of customer activity and opportunities within the CRM system
- Take full ownership and accountability for customer accounts and commercial performance
Performance Expectations
The successful candidate will work towards clear and measurable performance targets, including:
- Minimum of 10 meaningful outbound customer calls per day focused on relationship building and account development
- A further 20 daily activity calls relating to customer enquiries, leads, follow-ups, quotations, and business development activities
- Monthly sales bookings target of £75,000
- Delivering a minimum 10% growth in revenue across existing customer accounts
About You
- Previous experience in Account Management, Internal Sales, Customer Success, or Business Development
- Excellent communication and relationship-building skills
- Commercially aware with a proactive approach to identifying opportunities
- Strong organisational and forecasting abilities
- Comfortable working towards sales and activity targets
- Self-motivated with a high level of accountability and ownership
- Experience working within a B2B environment would be advantageous
What's on Offer
- Opportunity to join a growing and ambitious business
- Supportive and collaborative team environment
- Career progression opportunities as the business continues to expand
- Competitive salary and bonus structure
- Ongoing training and development
If you're passionate about building customer relationships and driving business growth, we'd love to hear from you.
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK.
Account manager employer: Anne Corder Recruitment
Our client is an excellent employer, offering a supportive and collaborative team environment that fosters career progression as the business continues to expand. With a competitive salary and bonus structure, along with ongoing training and development opportunities, this role as an Account Manager provides a meaningful chance to build strong customer relationships and drive business growth in a rapidly growing B2B organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your experience aligns with their needs. Think about specific examples where you've built strong customer relationships or identified growth opportunities.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the company culture and what it takes to succeed as an Account Manager there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account manager
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in building strong customer relationships. We want to see how you've engaged with clients in the past and how you can bring that proactive approach to our team.
Be Specific About Your Achievements:When detailing your previous roles, use specific examples of how you met or exceeded targets. We love numbers, so if you can quantify your success, it’ll definitely catch our eye!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anne Corder Recruitment
✨Know Your Customers
Before the interview, research the company’s existing customer base and their industries. Understanding who they serve will help you demonstrate your ability to build strong relationships and identify growth opportunities during the conversation.
✨Showcase Your Communication Skills
Since the role is heavily customer-focused, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients in the past, highlighting your relationship-building skills.
✨Prepare for Sales Targets Discussion
Be ready to discuss how you’ve met or exceeded sales targets in previous roles. Think of specific metrics or achievements that showcase your ability to drive revenue growth, as this will resonate well with the interviewers.
✨Demonstrate Proactivity
Think of instances where you took the initiative to identify new opportunities or improve customer engagement. Sharing these examples will show that you have a proactive mindset, which is crucial for an Account Manager.
