Client Relationship Manager

Client Relationship Manager

Southampton Full-Time 42000 - 84000 Β£ / year (est.) Home office (partial)
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Anne Corder Recruitment Limited

At a Glance

  • Tasks: Manage client portfolios and ensure top-notch customer satisfaction.
  • Company: Join one of the UK's fastest-growing accountancy firms, offering bespoke support to ambitious businesses.
  • Benefits: Enjoy a competitive salary, flexible hybrid working, 25 days holiday, and private medical insurance.
  • Why this job: Perfect for those who love client interaction and want to make a real impact in a friendly team.
  • Qualifications: Must be fully qualified in accountancy with over 3 years of experience and excellent communication skills.
  • Other info: Opportunity for career development and a culture of continuous improvement.

The predicted salary is between 42000 - 84000 Β£ per year.

I\’m delighted to be recruiting a Client Relationship Manager for one of the fastest growing accountancy firms in the UK. This business offers bespoke support and advice to ambitious business owners and their businesses. This role will be based in Boston with occasional travel to other offices and is a full time, hybrid position.
The role
As client relationship manager you\’ll manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You\’ll review and report on account performance, visiting clients on a regular basis, so if you enjoy getting out of the office and offering a personalised service then this could be the perfect opportunity for you.
Other duties include:

  • Exploring development opportunities with existing relationships to increase portfolio sizes
  • Managing finances of portfolio, including driving monthly billing targets, monitoring and improving recoveries, debt recovery and forecasting
  • Reviewing VAT returns, personal tax returns and partnership returns, limited company and sole trader accounts
  • Assisting in the management of the office and developing junior members of staff and proactively look to develop a culture on continuous improvement and best practice.

What You receive:

  • Competitive salary – Β£50,000 – Β£60,000
  • Flexible hybrid working
  • 25 days holiday (plus bank holidays)
  • Modern office environment and small friendly team
  • pension scheme
  • group life assurance 4 x salary
  • private medical insurance after 5 years\’ service
  • access to our employee benefits portal
  • Employee Assistance Programme

What we are looking for:

  • Someone fully qualified in accountancy practice, ideally over 3 years
  • Highly IT literate along with sound accounting system knowledge
  • A person with excellent communication skills and able to develop strong client and team relationships
  • Flexible and able to travel to different sites
  • Methodical and organised with workload

INDEEDCOMM

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Client Relationship Manager employer: Anne Corder Recruitment Limited

Join one of the fastest growing accountancy firms in the UK, where you will thrive in a supportive and dynamic work culture that values personal development and client satisfaction. Based in Boston, this hybrid role offers competitive benefits including a generous salary, flexible working arrangements, and opportunities for professional growth within a small, friendly team. With a focus on continuous improvement and best practices, you'll be empowered to make a meaningful impact while enjoying a modern office environment and comprehensive employee support.
Anne Corder Recruitment Limited

Contact Detail:

Anne Corder Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Relationship Manager

✨Tip Number 1

Familiarise yourself with the specific needs of accountancy clients. Research common challenges they face and think about how you can address these in your conversations. This will help you demonstrate your understanding of their business during interviews.

✨Tip Number 2

Network with professionals in the accountancy field, especially those who work in client relationship management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.

✨Tip Number 3

Prepare to discuss your experience with managing client portfolios and driving customer satisfaction. Think of specific examples where you've successfully improved client relationships or resolved issues, as this will showcase your skills effectively.

✨Tip Number 4

Highlight your IT literacy and familiarity with accounting systems during discussions. Be ready to explain how you've used technology to enhance client interactions or streamline processes in your previous roles.

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Accountancy Qualifications
Financial Management
Excellent Communication Skills
IT Literacy
Accounting Software Proficiency
Portfolio Management
Customer Satisfaction Focus
Debt Recovery Strategies
VAT and Tax Return Review
Organisational Skills
Team Development
Problem-Solving Skills
Adaptability to Travel

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management and accountancy. Emphasise your qualifications, particularly if you have over three years of experience in accountancy practice.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to develop strong client relationships. Mention specific examples of how you've successfully managed client portfolios in the past.

Highlight IT Proficiency: Since the role requires high IT literacy, be sure to mention any accounting software or systems you are familiar with. This will demonstrate your capability to manage finances effectively.

Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a hybrid environment and your willingness to travel to different sites. This shows that you are flexible and ready to meet the demands of the job.

How to prepare for a job interview at Anne Corder Recruitment Limited

✨Showcase Your Communication Skills

As a Client Relationship Manager, excellent communication is key. Be prepared to demonstrate your ability to build rapport with clients and articulate complex information clearly. Use examples from your past experiences where you successfully managed client relationships.

✨Highlight Your IT Proficiency

Since the role requires high IT literacy, make sure to discuss your experience with accounting systems and software. Be ready to explain how you've used technology to improve client interactions or streamline processes in previous roles.

✨Demonstrate Your Organisational Skills

The job involves managing a portfolio of clients, so it's crucial to show that you're methodical and organised. Prepare to discuss how you prioritise tasks, manage deadlines, and ensure that all client needs are met efficiently.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle challenging situations with clients. Think of specific scenarios where you turned a difficult client relationship into a positive one, and be ready to share those stories.

Client Relationship Manager
Anne Corder Recruitment Limited
Location: Southampton
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