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- Tasks: Manage customer relationships and provide functional support for Microsoft Dynamics solutions.
- Company: Global software provider based in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Enhance customer experiences while working with cutting-edge Microsoft Dynamics technology.
- Qualifications: 5+ years of experience with Dynamics 365 and strong communication skills.
- Other info: Join a team dedicated to delivering exceptional software solutions.
The predicted salary is between 36000 - 60000 £ per year.
A global software provider in the UK is looking for a Support Delivery Lead to manage customer relationships while providing functional support for Microsoft Dynamics solutions.
The ideal candidate should have at least 5 years of experience with Dynamics 365, strong issue management skills, and excellent communication abilities.
This role involves ensuring service level agreements are met and engaging with customers to enhance their experience with the software solutions offered.
A bachelor's degree in IT or a related field is required.
EMEA Dynamics Support Delivery Lead employer: Annata
Contact Detail:
Annata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Dynamics Support Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to Dynamics 365. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've managed issues in the past, especially in relation to customer support and service level agreements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace EMEA Dynamics Support Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and any relevant IT qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Support Delivery Lead position. Share specific examples of how you've managed customer relationships and resolved issues in the past.
Show Off Your Communication Skills: Since this role involves engaging with customers, make sure your written application reflects your excellent communication abilities. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Annata
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365. Be prepared to discuss specific features, functionalities, and how you've used them in past roles. This will show that you're not just familiar with the software but can also provide valuable insights.
✨Showcase Your Communication Skills
Since this role involves managing customer relationships, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated complex issues to clients or team members, as this will demonstrate your ability to enhance customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific support scenarios or customer issues. Prepare by thinking through past experiences where you resolved problems effectively, focusing on your issue management skills and how you ensured service level agreements were met.
✨Engage with the Company’s Values
Research the company’s mission and values, and think about how they align with your own. During the interview, reference these values when discussing your approach to customer support and relationship management, showing that you’re a good cultural fit.
