At a Glance
- Tasks: Lead HR operations and ensure smooth delivery of HR services across multiple sites.
- Company: Fast-paced hospitality business with a dynamic work environment.
- Benefits: Competitive salary, benefits, and hybrid working options.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real impact in HR while working in a vibrant industry.
- Qualifications: Proven HR experience, strong employee relations skills, and knowledge of UK employment law.
The predicted salary is between 45000 - 55000 € per year.
Location: London (Hybrid) | Full-time | Permanent
Salary: Competitive + Benefits
About the Role
We are seeking an experienced HR Operations Manager to join a fast-paced, multi-site hospitality business. You will lead HR operations and act as a key partner to operational leaders, ensuring smooth delivery of HR services across the organisation.
Key Responsibilities
- Oversee day-to-day HR operations across multiple sites
- Lead employee relations casework (disciplinaries, grievances, absence, performance)
- Ensure compliance with UK employment law and internal policies
- Support recruitment, onboarding, and retention activity
- Improve HR processes, systems, and reporting
- Partner with managers on engagement and performance matters
Requirements
- Proven HR Operations or Senior HR Generalist experience
- Strong employee relations (ER) experience is essential
- Background in hospitality, retail, or other multi-site fast-paced environments
- Strong knowledge of UK employment law
- CIPD qualified or working towards
- Confident stakeholder management and hands-on approach
HR Operations Manager in London employer: Annapurna
Join a dynamic and innovative hospitality business in London, where we prioritise employee growth and engagement. Our hybrid work model promotes a healthy work-life balance, while our commitment to professional development ensures that you will have ample opportunities to advance your career. With a supportive culture and competitive benefits, we strive to create a rewarding environment for all our team members.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an HR Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of UK employment law and employee relations. We want you to be able to showcase your expertise confidently, so practice answering common HR scenarios that might come up during the interview.
✨Tip Number 3
Don’t forget to tailor your approach for each company! Research the specific hospitality business you're applying to and understand their culture and values. This will help you connect with the interviewers and show them why you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that HR Operations Manager role!
We think you need these skills to ace HR Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Operations Manager role. Highlight your experience in employee relations and any relevant achievements in multi-site environments. We want to see how your background fits with our fast-paced hospitality business!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved HR processes or handled complex employee relations cases. Let us know what makes you tick!
Showcase Your Knowledge of UK Employment Law:Since compliance is key, make sure to demonstrate your strong knowledge of UK employment law in your application. Mention any relevant qualifications or experiences that showcase your expertise. We love seeing candidates who are well-versed in the legal landscape!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Annapurna
✨Know Your HR Stuff
Make sure you brush up on UK employment law and HR best practices. Be ready to discuss how you've handled employee relations cases in the past, especially in a fast-paced environment like hospitality.
✨Showcase Your Leadership Skills
Prepare examples of how you've led HR operations and partnered with managers. Think about specific situations where your input made a difference in employee engagement or performance management.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life HR situations. Practice responding to scenarios involving disciplinaries or grievances, highlighting your problem-solving skills and compliance knowledge.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready. Inquire about their current HR challenges or how they measure success in HR operations. This shows your genuine interest in the role and the company.
