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- Tasks: Manage sensitive employee relations cases and lead complex investigations.
- Company: Join a leading UK organisation in a dynamic, high-profile environment.
- Benefits: Enjoy flexible working options and a competitive salary package.
- Why this job: Make a real impact on workplace culture and legal compliance while working with senior leaders.
- Qualifications: Must have strong knowledge of UK employment law and experience in handling complex ER matters.
- Other info: Ideal for those seeking autonomy in a collaborative, high-performing team.
The predicted salary is between 36000 - 60000 £ per year.
ER Case Manager
UK-Based | National Scope | Flexible Location | Competitive Package
A leading UK organisation operating in a complex, high-profile environment is seeking to appoint an experienced Employee Relations Case Manager to join a high-performing team.
The Role
You will act as a trusted, independent expert managing highly sensitive and business-critical ER casework across a large, unionised, and operationally diverse organisation. With direct influence on reputational risk, cost mitigation, and legal exposure, this is a role for a professional with credibility and gravitas.
You will:
- Lead complex case investigations, disciplinary appeals, whistleblowing matters, and executive complaints.
- Represent the organisation in Early Conciliation and Employment Tribunal proceedings, with settlement authority at judicial mediation stages.
- Engage with senior stakeholders including HR Directors, Group Legal, union representatives, and executive leadership.
- Identify trends and proactively support cultural and behavioural improvements.
- Improve line manager capability through identification of development needs and provision of feedback on an individual basis and sharing learning from cases overall with stakeholders.
- Operate with autonomy while embedded within a highly collaborative and high-performing national team.
- Support with project work as required, including supporting change consultations and organisational design implementation.
The Individual
The successful candidate will be a seasoned ER practitioner with:
- In-depth knowledge of UK employment law and HR best practice.
- A proven track record in managing sensitive, complex, and high-stakes ER matters.
- Strong stakeholder management and influencing skills, including the ability to operate at executive level and with union representatives.
- Effective analysis, judgement and decision-making skills.
- Union experience.
- Ideally CIPD Level 5 or a formal legal/employment law qualification.
Employee Relations Case Manager employer: Annapurna
Contact Detail:
Annapurna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Case Manager
✨Tip Number 1
Familiarise yourself with the latest UK employment law and HR best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a constantly evolving field.
✨Tip Number 2
Network with professionals in the Employee Relations field, especially those who have experience dealing with unionised environments. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential case scenarios that may arise during interviews. Think about how you would handle complex investigations or stakeholder engagements, as this will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Research StudySmarter's company culture and values. Understanding our mission and how we operate will allow you to tailor your discussions and show how you can contribute to our high-performing team.
We think you need these skills to ace Employee Relations Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, particularly any complex case management you've handled. Use specific examples that demonstrate your knowledge of UK employment law and your ability to engage with senior stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee relations and detail how your skills align with the role. Mention your experience with unionised environments and your track record in managing sensitive cases, as these are crucial for this position.
Showcase Relevant Qualifications: If you have a CIPD Level 5 qualification or any formal legal/employment law qualifications, make sure to highlight these prominently in your application. This will demonstrate your commitment to the field and your expertise.
Prepare for Potential Questions: Think about the types of questions you might be asked during an interview, especially regarding your approach to handling complex ER matters. Be ready to discuss specific cases and the outcomes, showcasing your analytical and decision-making skills.
How to prepare for a job interview at Annapurna
✨Showcase Your ER Expertise
Make sure to highlight your in-depth knowledge of UK employment law and HR best practices. Prepare specific examples from your past experiences where you successfully managed sensitive and complex ER matters, as this will demonstrate your credibility and expertise.
✨Engage with Stakeholders
Since the role involves engaging with senior stakeholders, practice how you would communicate with HR Directors, union representatives, and executive leadership. Be ready to discuss how you've influenced decisions or improved relationships in previous roles.
✨Demonstrate Analytical Skills
Prepare to showcase your effective analysis, judgement, and decision-making skills. You might be asked to solve hypothetical ER scenarios during the interview, so think through your approach to analysing situations and making informed decisions.
✨Highlight Your Union Experience
If you have experience working with unions, make sure to bring it up. Discuss any specific cases or negotiations you've been involved in, as this will be crucial for demonstrating your ability to operate effectively in a unionised environment.