At a Glance
- Tasks: Design and deliver engaging learning experiences to elevate capability across the organisation.
- Company: Fast-paced, customer-led hospitality business with a dynamic culture.
- Benefits: Competitive salary, hybrid working, and a strong benefits package.
- Other info: Opportunity for ownership and significant career growth.
- Why this job: Make a real impact on employee development and leadership in a thriving environment.
- Qualifications: Experience in L&D within hospitality or similar fast-paced sectors.
The predicted salary is between 60000 - 60000 € per year.
We are partnering with a fast-paced, customer-led hospitality business looking to appoint an experienced Learning & Development Manager to help shape and elevate capability across the organisation. This is a highly visible role, working closely with operational and people leaders to build engaging learning experiences that support performance, leadership development, and long-term career progression across both head office and frontline teams. The environment is dynamic, commercial, and people-centric, with a strong focus on culture, service excellence, and scalable growth.
The Role
You will take ownership of the L&D agenda across the business, designing and delivering learning initiatives that improve capability, engagement, and operational performance. The role will suit someone who is comfortable balancing strategic thinking with hands-on delivery, and who understands the realities of operating within a fast-moving hospitality environment.
- Designing and embedding leadership development programmes
- Supporting onboarding and operational training initiatives across multi-site teams
- Driving manager capability and improving leadership effectiveness
- Partnering with senior stakeholders to identify capability gaps and future skills needs
- Enhancing learning processes, systems, and engagement across the business
- Supporting digital learning initiatives and LMS optimisation
- Using learning data and feedback to measure impact and continuous improvement
About You
- Previous Learning & Development experience within hospitality, retail, leisure, or similarly fast-paced customer-facing environments
- Strong understanding of operational businesses and frontline capability building
- Confident engaging and influencing senior stakeholders
- Experience delivering leadership and management development programmes
- Commercially minded with a practical, hands-on approach
- Passionate about people development and employee experience
- Comfortable working across both strategy and delivery
Package
Salary circa £60,000. Competitive benefits package. Hybrid working model. Strong scope for ownership and impact within the role.
L&D Manager in City of London employer: Annapurna
Join a dynamic and people-centric hospitality business in London as a Learning & Development Manager, where you will have the opportunity to shape and elevate employee capabilities across the organisation. With a competitive salary of around £60,000 and a robust benefits package, this role offers a hybrid working model that promotes work-life balance while allowing you to make a significant impact on leadership development and operational performance. The company fosters a culture of service excellence and continuous growth, providing ample opportunities for professional development and career progression in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land L&D Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality sector, especially those in L&D roles. Attend industry events or webinars to make connections and learn about potential job openings.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your previous L&D projects, especially those that improved capability and engagement. This will give you an edge when discussing your experience with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company culture and their approach to learning and development. Be ready to discuss how you can enhance their L&D initiatives and drive manager capability.
✨Tip Number 4
Don’t forget to apply through our website! We have loads of opportunities in the hospitality sector, and applying directly can sometimes give you a better chance to stand out.
We think you need these skills to ace L&D Manager in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of L&D Manager. Highlight your experience in hospitality and any specific projects that showcase your ability to design and deliver learning initiatives. We want to see how you can elevate capability across the organisation!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about people development and how your hands-on approach aligns with our dynamic, people-centric culture. Don’t forget to mention your experience with leadership development programmes!
Showcase Your Impact:When detailing your previous roles, focus on the impact you've made. Use data and examples to illustrate how your initiatives improved engagement and operational performance. We love seeing measurable results that demonstrate your effectiveness!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Annapurna
✨Know Your L&D Stuff
Make sure you brush up on the latest trends in Learning & Development, especially within the hospitality sector. Be ready to discuss specific programmes you've designed or delivered and how they improved performance or engagement.
✨Showcase Your Stakeholder Skills
This role involves working closely with senior stakeholders, so prepare examples of how you've successfully engaged and influenced them in the past. Think about times when your input led to significant changes or improvements.
✨Balance Strategy with Hands-On Experience
Be prepared to talk about how you balance strategic thinking with practical delivery. Share examples of how you've implemented learning initiatives while keeping an eye on the bigger picture and operational needs.
✨Data-Driven Decision Making
Since measuring impact is key, come equipped with examples of how you've used learning data and feedback to drive continuous improvement. Highlight any specific metrics or outcomes that demonstrate your success in previous roles.
