At a Glance
- Tasks: Configure incident management workflows and build automated integrations across platforms.
- Company: Fast-growing tech company at the forefront of software, AI, and automotive innovation.
- Benefits: Competitive rate, hybrid work model, and potential for contract extension.
- Other info: Join a dynamic team and enhance your skills in a rapidly scaling environment.
- Why this job: Make a real impact on safety-critical systems and shape incident response processes.
- Qualifications: Experience in incident management workflows, automation, and SaaS integrations.
The predicted salary is between 60750 - 74250 £ per year.
Job Description
Incident Response Tooling & Integration Engineer (Contract)
\n 📍 Location: London (Hybrid – minimum ½ day onsite per week)
\n 💰 Rate: Competitive
\n 🕒 Type: 3-month contract, with potential to extend
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\n A fast-growing technology business operating at the intersection of software, AI and the automotive industry.
As the organisation moves further into production, it is strengthening its incident response capabilities across safety-critical systems and a growing range of technical teams.
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- \n What You'll Be Doing
\n \n - Configure and administer incident management workflows across incident. io, Jira and Slack
\n - Build automated workflows and API integrations between Saa S platforms
\n - Establish escalation logic, on-call routing and notification processes
\n - Develop and implement incident response processes across multiple technical teams
\n - Build monitoring, failure alerts and operational workflows
\n - Test workflows through controlled exercises and live incident simulations
\n - Identify gaps and continuously improve incident response processes
\n - Create clear documentation for workflows, integrations and operational procedures
\n - Work closely with engineering and operational teams to embed new processes
\n - Ensure the tooling and processes are reliable, maintainable and ready for ongoing use
\n - Take ownership of the end-to-end incident response toolchain
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\n - \n What They're Looking For
\n \n - Hands-on experience implementing and administering complex incident management workflows
\n - Strong experience with automation, workflow tooling and Saa S integrations
\n - Experience designing escalation paths and on-call routing
\n - Strong understanding of incident response processes and operational tooling
\n - Experience integrating tools through APIs
\n - Proven experience testing workflows through controlled exercises or simulations
\n - Excellent documentation skills and a methodical approach to testing
\n - Strong ownership mentality with the ability to operate independently
\n - Comfortable working across multiple teams and translating complex processes into practical operational systems
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\n - \n Nice to Have
\n \n - Experience with incident. io, Jira and Slack
\n - Experience working within automotive, robotics, autonomous systems or another safety-critical environment
\n - Experience supporting production systems involving physical products
\n - Background in SRE, Dev Ops, platform engineering or technical operations
\n - Experience establishing incident management processes from the ground up
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\n - \n Why Join?
\n \n - Play a key role in building incident response capability within a rapidly scaling technology environment
\n - Work on systems connected to real-world, safety-critical products
\n - Own and shape the incident response tooling and operational processes
\n - Work across multiple engineering and technical teams
\n - Build a robust, well-documented toolchain that will become part of the organisation’s long-term operational infrastructure
\n - Immediate impact with potential for the contract to extend
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Incident Response Tooling & Integration Enginee in City of London employer: Annapurna
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