At a Glance
- Tasks: Lead and transform People Operations using AI and automation for a better employee experience.
- Company: High-growth tech company with a people-first culture and ambitious expansion plans.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to lead a modern, scalable People team with excellent career growth.
- Why this job: Make a real impact by optimising people processes in a fast-paced, innovative setting.
- Qualifications: Extensive People Operations experience and strong HRIS expertise required.
The predicted salary is between 45000 - 55000 £ per year.
- Director of People Operations
- About the Opportunity
Our client is a high-growth technology business with a strong market position and ambitious expansion plans.
With a sizeable international workforce and a people-first culture, they are investing heavily in operational excellence, automation and AI-driven ways of working across the People function.
This is a senior leadership opportunity for an experienced People Operations professional who is passionate about using technology, automation and AI to transform employee experience and operational delivery.
The successful candidate will own the end-to-end People Operations function, lead core people systems and processes, and play a pivotal role in building a modern, scalable, AI-enabled People team.
The Role
Reporting into the senior People leadership team, the Director of People Operations will lead the operational backbone of the People function, ensuring efficient delivery across the employee lifecycle, people technology, compliance, reward administration and employee services.
This role combines strategic thinking with hands-on operational leadership and is ideally suited to someone who enjoys driving continuous improvement, leveraging AI tools, and building scalable people processes within a fast-paced, growing organisation.
Key Responsibilities
- People Operations & Process Excellence
- Own the end-to-end employee lifecycle including onboarding, offboarding, employee changes, probation management, contracts and references.
- Design and continuously improve People Operations processes with automation and scalability at the forefront.
- Identify opportunities to remove manual administrative activities through AI-enabled solutions and workflow automation.
- Ensure compliance with all relevant regulatory and employment-related requirements.
- Maintain accurate and up-to-date People policies, processes and documentation.
- Partner closely with Payroll and Finance teams to ensure effective controls and accurate data management.
- People Systems & Technology
- Act as the operational owner of the HR technology landscape, including HRIS, performance management and wider People platforms.
- Drive system optimisation, automation, integrations and adoption across the People function.
- Develop and execute an operational roadmap for AI within People Operations.
- Ensure strong governance, compliance, data integrity and system controls.
- Manage relationships with external technology and service providers.
- Collaborate with cross-functional stakeholders to improve data quality and reporting across systems.
- Employee Experience & Service Delivery
- Lead People Operations service delivery and employee support channels.
- Ensure timely, accurate and high-quality responses to employee and manager requests.
- Identify service delivery bottlenecks and implement improvements.
- Partner with key internal teams to deliver a seamless employee experience.
- Reward & Benefits Administration
- Support payroll processes and cyclical compensation activities.
- Coordinate implementation of compensation and benefits changes across systems and documentation.
- Monitor benefits utilisation and market developments.
- Ensure organisational and compensation changes are accurately documented and maintained.
- Leadership & Collaboration
- Lead, coach and develop junior members of the People Operations team.
- Build capability around the use of AI and automation tools.
- Partner closely with HR Business Partners, Talent Acquisition and wider business stakeholders.
- Contribute to broader people initiatives, employee engagement programmes and strategic projects.
- Candidate Profile
We are keen to speak with candidates who possess
- Extensive People Operations experience, ideally gained in a scale-up, technology or high-growth environment.
- Demonstrable experience using AI and automation tools to improve people processes and operational effectiveness.
- Strong HRIS expertise, including workflow design, automation and systems optimisation.
- Experience operating within a regulated environment would be advantageous.
- Advanced Excel and/or Google Sheets capability.
- Strong understanding of UK employment law and People Operations best practice.
- Previous people management or coaching experience.
- Excellent analytical and problem-solving skills.
- Experience improving and scaling people processes within a growing organisation.
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Director Of People Operations in London employer: Annapurna HR Ltd
Annapurna HR Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to make a significant impact on organisational success through our strategic reward and performance programmes. Our hybrid work model ensures flexibility while maintaining a supportive environment that values each team member's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Director Of People Operations in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Annapurna HR Ltd!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Annapurna HR Ltd.
We think you need these skills to ace Director Of People Operations in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Annapurna HR Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Annapurna HR Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Annapurna HR Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Annapurna HR Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Annapurna HR Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Annapurna HR Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Annapurna HR Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Annapurna HR Ltd and how you would contribute to adapting HR strategies.
