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- Tasks: Assist in daily operations, customer service, and inventory management at a luxury cigar lounge.
- Company: Join Annabel's, a prestigious private members club in London with exceptional dining and lounge experiences.
- Benefits: Enjoy competitive salary, career development, employee events, and financial wellbeing perks.
- Why this job: Be part of an elite team, enhance your skills, and engage with a diverse clientele in a vibrant setting.
- Qualifications: Experience in hospitality or luxury retail, strong customer service skills, and knowledge of cigars preferred.
- Other info: Flexible hours required; join us for an exciting opportunity in London's social scene!
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Assistant Cigar Shop & Lounge Manager role at The Birley Clubs
2 weeks ago Be among the first 25 applicants
Join to apply for the Assistant Cigar Shop & Lounge Manager role at The Birley Clubs
We are seeking a passionate and experienced individual to join our team as Assistant Cigar Shop & Lounge Manager to join the team of our stunning private members club – Annabel’s, 46 Berkeley Square, part of The Birley Clubs.
This role is instrumental in maintaining the high standards of our cigar shop and lounge, ensuring exceptional service and satisfaction for our members.
Annabel’s at 46 Berkeley Square covers 26,000 square feet and is home to five restaurants, bars, private dining rooms and a cigar salon. A team of world-class Chefs, Sommeliers and Mixologists have designed an outstanding array of menus, cocktail and wine lists. Expertly sourced, seasonal ingredients, wines and spirits are brought together using traditional and subversive techniques to create truly unique dining and drinking experiences.
Key Responsibilities
- Assist in the day-to-day operations of the cigar shop and lounge, including inventory management, sales, and customer service.
- Provide expert guidance and recommendations to customers on cigar selection, pairing, and accessories.
- Maintain the cleanliness and organization of the cigar shop and lounge area, adhering to health and safety standards.
- Contribute to the development and execution of promotional events and initiatives to enhance the guest experience and drive sales.
- Train and mentor staff to uphold the company\’s standards of excellence in product knowledge and customer service.
- Collaborate with the management team to identify opportunities for improvement and implement effective strategies to optimize performance.
The Idea Candidate Will
- Have previous experience in a similar role within the hospitality or luxury retail industry, with a strong understanding of cigars and related products.
- Exceptional customer service skills with the ability to engage and build rapport with a diverse clientele.
- Strong organizational and multitasking abilities, with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
- Knowledge of health and safety regulations related to tobacco products is preferred.
- Flexibility to work evenings, weekends, and holidays as required.
We Offer Our Employees
- A highly competitive starting remuneration package
- Extensive career development and training opportunities
- Staff discounts
- Bespoke uniform
- Meals on duty
- Discounted corporate rate at Fitness First
- Employee events
- Access to pension scheme
- Access to our Cycle to Work scheme
- Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn it
If you want to be part of the most exciting private member’s club in London – we would love to hear from you!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Hospitality
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Assistant Cigar Shop & Lounge Manager employer: Annabels
Contact Detail:
Annabels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cigar Shop & Lounge Manager
✨Tip Number 1
Familiarise yourself with the cigar industry and current trends. Being knowledgeable about different types of cigars, their origins, and pairing options will help you stand out during interviews and discussions.
✨Tip Number 2
Network within the hospitality and luxury retail sectors. Attend events or join online forums related to cigars and luxury experiences to connect with professionals who might provide insights or referrals.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or working part-time in a similar environment to gain hands-on experience and showcase your ability to engage with diverse clientele.
✨Tip Number 4
Research Annabel's and its unique offerings. Understanding the club's ethos and what sets it apart will allow you to tailor your approach and show genuine interest in becoming part of their team.
We think you need these skills to ace Assistant Cigar Shop & Lounge Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Cigar Shop & Lounge Manager position. Tailor your application to highlight relevant experience in hospitality or luxury retail.
Craft a Compelling CV: Ensure your CV showcases your previous experience in similar roles, particularly focusing on customer service skills and knowledge of cigars. Use clear headings and bullet points to make it easy to read.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the cigar industry. Mention specific experiences that demonstrate your ability to provide exceptional service and your understanding of health and safety regulations related to tobacco products.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Annabels
✨Show Your Passion for Cigars
Make sure to express your enthusiasm for cigars and the culture surrounding them. Share any personal experiences or knowledge you have about different types of cigars, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role involves engaging with a diverse clientele, be prepared to discuss your previous customer service experiences. Provide examples of how you've built rapport with customers and handled challenging situations effectively.
✨Demonstrate Organisational Skills
The job requires excellent multitasking abilities and attention to detail. Be ready to talk about how you manage your time and prioritise tasks, especially in a busy environment like a cigar shop and lounge.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, training opportunities, and the club's approach to customer experience. This not only shows your enthusiasm but also helps you assess if it's the right fit for you.
