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- Tasks: Greet customers, serve refreshments, and support sales in a luxury watch boutique.
- Company: Join a prestigious luxury watch boutique known for exceptional service and quality.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth and development.
- Why this job: Be part of a team that values excellence and creates memorable experiences for high-net-worth clients.
- Qualifications: Experience in luxury retail or beauty, with strong communication and customer service skills required.
- Other info: Ideal for those passionate about luxury brands and delivering top-notch customer experiences.
The predicted salary is between 28800 - 43200 £ per year.
A luxury watch boutique are seeking an extremely well-presented Showroom Host with exceptional customer service skills to create a welcoming and professional environment for high-net-worth customers.
Responsibilities
- Warmly greet customers and visitors upon entering the boutique
- Offer and provide customers with hot and cold refreshments
- Provide exceptional customer service and build relationships with customers
- Answer customer questions and direct them to the appropriate Sales Consultant
- Ensure the boutique is clean, tidy, and well-stocked with refreshments
- Take part in events and provide support for in-store promotions
- Administrative duties, including managing the database and responding to emails
Requirements
- Experience in a similar luxury retail environment or beauty counter
- Interact with customers in a friendly and professional manner
- Excellent verbal and written communication skills
- Manage the boutique area and administrative tasks efficiently
- Work collaboratively with management and all team members
If you are a retail customer service professional with exceptional standards and a passion for first class customer service we would love to hear from you.
Quality & Performance Assistant employer: Annabelle Charles Associates
Contact Detail:
Annabelle Charles Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Performance Assistant
✨Tip Number 1
Familiarise yourself with luxury watch brands and their unique selling points. This knowledge will help you engage in meaningful conversations with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions with confidence and professionalism, which is crucial in a high-end retail environment.
✨Tip Number 3
Network with professionals in the luxury retail sector. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals for positions like the one at StudySmarter.
✨Tip Number 4
Showcase your attention to detail during any interactions, whether in person or over the phone. This quality is essential for maintaining the boutique's standards and will set you apart as a candidate who understands the luxury market.
We think you need these skills to ace Quality & Performance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or customer service. Emphasise any roles where you interacted with high-net-worth clients and showcase your ability to create a welcoming environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for exceptional customer service. Mention specific experiences where you provided outstanding service and how you can contribute to the boutique's atmosphere.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial, ensure your application is free from errors. Use clear and professional language to convey your enthusiasm for the role.
Highlight Team Collaboration: In your application, mention any previous experiences where you worked collaboratively with a team. This will demonstrate your ability to support management and colleagues effectively in a retail environment.
How to prepare for a job interview at Annabelle Charles Associates
✨Dress to Impress
As a Quality & Performance Assistant in a luxury watch boutique, your appearance matters. Make sure to dress smartly and professionally to reflect the high standards of the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you built relationships with customers and handled any challenges effectively.
✨Know the Brand Inside Out
Research the luxury watch boutique thoroughly. Understand their products, values, and customer base. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. You might be asked to respond to hypothetical customer queries, so be ready to demonstrate your professionalism.
