ANNA Money is seeking a Night Customer Experience Specialist to support UK customers outside standard hours. You’ll investigate and resolve issues end-to-end, often autonomously, owning cases from start to finish while maintaining a focus on exceptional customer service.
You’ll work overnight, handling onboarding, payments, and business admin tools, with opportunities to suggest improvements and shape the support experience. If you’re curious, proactive and people-focused, apply now.
#J-18808-LjbffrNight Customer Experience Specialist - UK Support Leader in Cardiff employer: ANNA Money
ANNA Money is an excellent employer that values creativity and collaboration, offering a supportive work culture in Cardiff. With a competitive starting salary of £25,000 and clear pathways for career advancement, employees are encouraged to grow within the Customer Experience Team while enjoying the flexibility of hybrid working. Join us to be part of a dynamic team that prioritises both customer satisfaction and employee development.