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- Tasks: Assist customers with payroll inquiries through various communication channels.
- Company: Join a leading global service provider based in Sheffield.
- Benefits: Enjoy hybrid work options and a competitive salary up to £40K.
- Why this job: Be part of a dynamic team in a fast-paced environment where every day is unique.
- Qualifications: Experience in payroll support and strong communication skills are essential.
- Other info: Opportunity to coach and resolve complex cases while contributing to top-tier services.
The predicted salary is between 24000 - 40000 £ per year.
Location: Sheffield, Hybrid – (WFH 2 days) Salary: up to £40K Type: Permanent Our client is a leading global service provider based in Sheffield. We are delighted to be working exclusively with them to source an experienced Payroll Specialist to be at the forefront of assisting their Customers across multiple communication channels. Located in their friendly Sheffield offices you will be part of a dynamic team, tackling challenges and leading by example. This is a fast paced working environment where no day is the same – they offer hybrid working with a salary up to 40K As a Payroll Support Specialist, you’ll be at the forefront of assisting our customers across multiple communication channels. Located in our friendly Sheffield offices, you’ll be part of a dynamic team, tackling challenges and contributing to our top-tier pension support services. Key role responsibilities: Effectively handle, manage, resolve, and log payroll customer contacts received through a range of customer support channels in a timely and professional manner. Liaise with other internal and external partners to ensure issues are resolved and ensure a smooth transaction for our customers Provide technical guidance on payroll in Education and statutory obligations. Be responsible for resolving complex cases and coaching the team to help them do so in future. Expertly manage technical produ…
PAYROLL SUPPORT SPECIALIST employer: Anna Maher Recruitment
Contact Detail:
Anna Maher Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PAYROLL SUPPORT SPECIALIST
✨Tip Number 1
Familiarize yourself with the latest payroll software and tools commonly used in the industry. Being well-versed in these technologies will not only boost your confidence but also demonstrate your readiness to tackle the technical aspects of the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer inquiries across various channels. Practice active listening and clear articulation to ensure you can effectively assist customers and resolve their issues.
✨Tip Number 3
Gain a solid understanding of payroll regulations and statutory obligations, particularly in the education sector. This knowledge will be crucial in providing accurate guidance and support to customers.
✨Tip Number 4
Network with professionals in the payroll field, whether through LinkedIn or local meetups. Building connections can provide valuable insights into the role and may even lead to referrals for the position.
We think you need these skills to ace PAYROLL SUPPORT SPECIALIST
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Payroll Support Specialist position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in payroll support or customer service roles. Use specific examples that demonstrate your ability to handle complex cases and provide technical guidance.
Showcase Communication Skills: Since the role involves assisting customers across multiple communication channels, make sure to highlight your strong communication skills. Provide examples of how you've effectively resolved customer issues in the past.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working with this global service provider and how you can contribute to their team.
How to prepare for a job interview at Anna Maher Recruitment
✨Understand Payroll Processes
Make sure you have a solid understanding of payroll processes and statutory obligations. Be prepared to discuss your experience with payroll systems and how you've handled complex cases in the past.
✨Show Your Communication Skills
Since this role involves assisting customers across multiple communication channels, be ready to demonstrate your communication skills. Share examples of how you've effectively resolved customer issues and collaborated with team members.
✨Highlight Team Collaboration
Emphasize your ability to work within a dynamic team. Discuss instances where you've contributed to team success or coached others, as this will show your leadership potential in resolving complex payroll issues.
✨Prepare for Technical Questions
Expect technical questions related to payroll and customer support. Brush up on relevant regulations and be ready to provide guidance on payroll-related topics, showcasing your expertise in the field.
