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- Tasks: Assist customers in German/Dutch via email and phone, manage bookings, and resolve issues.
- Company: Dynamic customer service recruitment agency based in Cambridge.
- Benefits: Competitive pay starting at £13.00, increasing to £15.00 after probation.
- Why this job: Join a supportive team and enhance your customer service skills while earning great pay.
- Qualifications: Experience in customer service and a positive, friendly attitude.
- Other info: Flexible part-time hours from Monday to Friday.
The predicted salary is between 13 - 15 £ per hour.
A customer service recruitment agency is seeking a part-time German and/or Dutch speaking Customer Service Advisor in Cambridge.
Key responsibilities include:
- Responding to customer inquiries via email and phone
- Managing bookings
- Addressing customer issues
Candidates must have experience in customer service roles and a positive attitude.
The position offers a competitive hourly rate of £13.00, progressing to £15.00 after probation, with working hours from Monday to Friday.
Part-Time Bilingual Customer Service Advisor — German/Dutch (Cambridge) employer: Ann Pettengell
Contact Detail:
Ann Pettengell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Bilingual Customer Service Advisor — German/Dutch (Cambridge)
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service field, especially those who speak German or Dutch. They might know about openings that aren't advertised yet.
✨Tip Number 2
Practice your language skills! Since this role requires bilingual abilities, brush up on your German and Dutch customer service lingo. It’ll help you stand out during interviews.
✨Tip Number 3
Prepare for common interview questions! Think about how you’d handle specific customer scenarios. We all know that a positive attitude is key, so be ready to showcase yours!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Bilingual Customer Service Advisor — German/Dutch (Cambridge)
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a bilingual superstar, make sure to highlight your German and/or Dutch language skills in your application. Use examples from your past experiences where you’ve successfully communicated with customers in these languages.
Tailor Your Experience: We want to see how your previous customer service roles have prepared you for this position. Be specific about your responsibilities and achievements, and relate them to the key tasks mentioned in the job description.
Keep It Professional Yet Friendly: Your written application should reflect the positive attitude we value at StudySmarter. Use a friendly tone while maintaining professionalism, as this will give us a glimpse of how you might interact with our customers.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. This way, we can easily track your application and get back to you sooner!
How to prepare for a job interview at Ann Pettengell
✨Brush Up on Your Language Skills
Since this role requires bilingual abilities, make sure you're comfortable speaking both German and Dutch. Practise common customer service phrases and responses in both languages to show your fluency during the interview.
✨Know the Company Inside Out
Research the recruitment agency and understand their values, mission, and the type of customers they serve. This will help you tailor your answers and demonstrate that you're genuinely interested in the role and the company.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might face, like handling complaints or managing bookings. Prepare specific examples from your past experience that showcase your problem-solving skills and positive attitude.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and eager to learn more about the position.
