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- Tasks: Assist customers in French and Dutch, resolving queries with a smile.
- Company: Dynamic recruitment agency based in Cambridge.
- Benefits: Starting at £13.00ph, rising to £15.00ph post-probation.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Fluent in French and/or Dutch with customer service experience.
- Other info: Part-time role, perfect for students or those seeking flexible hours.
The predicted salary is between 13 - 15 £ per hour.
A recruitment agency is seeking a Native French and/or Dutch speaking Customer Service Advisor to join their team in Cambridge. The ideal candidate will demonstrate excellent customer-focused skills, possess previous experience in customer service, and work part-time, 20 hours a week, ensuring customer queries are effectively managed.
This role offers £13.00ph, transitioning to £15.00ph after probation.
Bilingual Customer Service Advisor (French/Dutch)-Part-Time in Cambridge employer: Ann Pettengell
Contact Detail:
Ann Pettengell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service Advisor (French/Dutch)-Part-Time in Cambridge
✨Tip Number 1
Make sure to brush up on your language skills! Since this role requires bilingual abilities, practice speaking French and Dutch to ensure you're confident during interviews. We want you to shine!
✨Tip Number 2
Research the company and its values. Knowing what they stand for will help you tailor your responses in interviews. Plus, it shows that you’re genuinely interested in being part of their team!
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky situations. We can help you with some role-play practice if you need it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that part-time gig!
We think you need these skills to ace Bilingual Customer Service Advisor (French/Dutch)-Part-Time in Cambridge
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your French and/or Dutch language skills right at the top of your application. We want to see how you can use these skills to enhance customer service!
Customer Service Experience Matters: Don’t forget to mention any previous customer service experience you have. We’re looking for candidates who can demonstrate their ability to handle queries effectively, so share specific examples of how you've done this in the past.
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us that you understand what we’re looking for. This will help your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Ann Pettengell
✨Brush Up on Your Language Skills
Since this role requires bilingual abilities, make sure you're comfortable switching between French and Dutch. Practise common customer service phrases in both languages to show your fluency and confidence during the interview.
✨Know the Company Inside Out
Research the recruitment agency and understand their values, mission, and the type of customers they serve. This will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about past experiences where you've handled customer queries effectively. Be ready to share specific examples that highlight your problem-solving skills and how you maintained a positive customer experience.
✨Showcase Your Flexibility
As this is a part-time position, emphasise your availability and willingness to adapt to different shifts. Highlight any previous experience in similar roles where you successfully managed your time and responsibilities.
