Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a global support team and drive operational excellence in cloud banking.
- Company: Join a cutting-edge fintech innovator transforming the financial services landscape.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in the fintech world while leading a talented team.
- Qualifications: Extensive leadership experience in technical support and strong incident management skills.
- Other info: Full-time position based in Greater London with a focus on cloud-first transformation.
The predicted salary is between 72000 - 108000 £ per year.
A global fintech innovator is seeking a Technical Customer Support Director to lead the evolution of their worldwide support organization. The role involves driving operational excellence and managing a distributed team through a cloud-first transformation.
Key qualifications include:
- Extensive leadership experience in technical customer support
- Strong incident management skills
- A deep understanding of SaaS/cloud models
Candidates with a background in banking or financial services will be prioritized. This is a full-time position based in Greater London.
Director, Global Cloud Banking Support in London employer: ANKH Executive
Contact Detail:
ANKH Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Global Cloud Banking Support in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and banking sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your experience in technical customer support and how it relates to cloud banking. We want to see your passion and knowledge shine through!
✨Tip Number 3
Prepare for those tricky questions! Brush up on your incident management skills and be ready to share specific examples of how you've handled challenges in the past. This will show that you’re not just a leader but a problem-solver too.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes make all the difference. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Director, Global Cloud Banking Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in technical customer support. We want to see how you've driven operational excellence in previous roles, especially in SaaS or cloud environments.
Showcase Relevant Experience: If you’ve got a background in banking or financial services, don’t hold back! We’re keen to see how your experience aligns with our needs, so make it pop in your application.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for this role and how you can lead our global support team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ANKH Executive
✨Know Your Cloud Inside Out
Make sure you have a solid grasp of SaaS and cloud models. Brush up on the latest trends in cloud banking support, as well as any relevant technologies. This will not only help you answer technical questions but also show your passion for the industry.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in managing distributed teams. Think about challenges you've faced and how you drove operational excellence. Be ready to discuss your approach to incident management and how you motivate your team.
✨Understand the Fintech Landscape
Familiarise yourself with the current state of the fintech industry, especially in banking. Knowing key players, recent innovations, and regulatory challenges will demonstrate your commitment and insight into the sector.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision for their cloud-first transformation and how they measure success in customer support. This shows your interest in the role and helps you gauge if the company aligns with your values.
