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- Tasks: Lead high-profile onboarding and transformation projects in Core Banking Solutions.
- Company: Join a global innovator in financial services technology, redefining digital banking solutions.
- Benefits: Enjoy competitive salary, professional development opportunities, and a dynamic work environment.
- Why this job: Make a lasting impact in the financial landscape while championing service excellence in SaaS delivery.
- Qualifications: 12+ years in leadership roles with expertise in SaaS Core Banking solutions and project management.
- Other info: Willingness to travel is required; only shortlisted candidates will be contacted.
The predicted salary is between 72000 - 108000 £ per year.
Driving Seamless On-Premise & SaaS Onboarding/Transformation in Core Banking Solutions | Championing Service Excellence in SaaS Delivery
Join a globally recognized innovator in financial services technology, delivering end-to-end digital banking solutions that redefine industry standards. As a key enabler of our client’s strategic vision, this role provides an opportunity to lead high-profile onboarding/transformation projects, influence industry best practices, and drive lasting impact in the regional financial landscape.
Base Location: UK
As a dynamic and experienced Director, Delivery and Services will oversee the seamless implementation and deployment including all delivery streams of our client’s Core Banking Solution across the regions. This role places Director, Delivery at the forefront of a strategic evolution in delivery services, supporting financial institutions in their transition to agile, cloud-based SaaS solutions.
Key Responsibilities of Director, Delivery and Services- Project Execution & Delivery
- Oversee the successful execution of SaaS Core Banking projects across the region as well as handling migrations and system upgrades, ensuring seamless delivery, high standards of quality, and alignment with customer expectations.
- Collaborate with the Project Management Office (PMO) and internal teams to allocate resources effectively, ensuring high-quality project execution for SaaS implementations.
- Guide and manage partner resources on projects, ensuring adherence to performance standards and operational excellence.
- Customer Engagement & Risk Management
- Serve as the primary escalation point for regional customer concerns, identifying and mitigating project risks quickly.
- Foster proactive customer engagement strategies to enhance client satisfaction and build strong references.
- Team Leadership & Talent Development
- Lead a team of Functional and Technical Consultants, and cross-functional delivery teams including engaged partner’s professionals, ensuring alignment with regional and segment expertise.
- Develop and drive initiatives for consultant professional development to enhance technical and industry expertise, maximizing client value.
- Collaborate with the talent team to build a strong talent pipeline, align on hiring needs, make informed hiring decisions, and provide mentorship, support, and career development for team members while managing their professional growth across the region.
- Financial & Performance Management
- Drive financial performance by overseeing revenue planning, optimizing cost structures, and ensuring efficient backlog execution.
- Monitor and report on key performance metrics specific to SaaS delivery, ensuring projects meet financial and delivery targets.
- Cross-Functional Alignment & Continuous Improvement
- Facilitate communication between Product, Sales, and Delivery teams to ensure alignment between customer commitments, product roadmaps, and delivery schedules.
- Champion a culture of continuous improvement, refining delivery frameworks, governance models, and cross-functional collaboration with Cloud IT, Product, and Support teams.
- SME in SaaS Core Banking solutions
- At least 12 years of proven leadership experience in professional or managed services, with a strong focus on delivery and execution of large-scale, complex banking projects.
- Deep expertise in SaaS and cloud-based software implementations within financial services.
- Solid understanding of core banking solutions and enterprise financial software.
- Strong stakeholder management skills, with the ability to liaise effectively across internal teams, clients, and external partners.
- A commercial mindset with proficiency in project scoping, cost optimization, and resource planning.
- A structured and programmatic approach to execution, ensuring efficiency and adherence to best practices in delivery.
- Bachelor’s degree in Business, Finance, Information Technology, or a related field.
- Fluency in English
- Willingness to travel
Please note that only shortlisted candidates will be contacted. Applications without a detailed CV or those not meeting the mandatory requirements will not be considered. Your confidentiality is assured. If you do not hear from us within 15 days, you will be considered for future opportunities.
Director, Delivery and Services – Europe and North America employer: ANKH Executive
Contact Detail:
ANKH Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Delivery and Services – Europe and North America
✨Tip Number 1
Network with professionals in the fintech and SaaS sectors. Attend industry conferences, webinars, or local meetups to connect with potential colleagues and leaders in the field. This can help you gain insights into the company culture and expectations.
✨Tip Number 2
Research the latest trends in core banking solutions and SaaS delivery. Being well-versed in current technologies and methodologies will not only boost your confidence but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 3
Prepare to discuss specific examples of your past leadership experiences in managing large-scale projects. Highlight your ability to drive team performance and customer satisfaction, as these are crucial for the role.
✨Tip Number 4
Familiarise yourself with the company's mission and values. Tailor your conversations to reflect how your personal values align with theirs, showcasing your enthusiasm for contributing to their strategic vision.
We think you need these skills to ace Director, Delivery and Services – Europe and North America
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS Core Banking solutions and large-scale project delivery. Use specific examples that demonstrate your leadership skills and successful project outcomes.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your expertise in financial services technology and your ability to drive customer engagement and satisfaction.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your degree in Business, Finance, or Information Technology. Mention any certifications or training related to SaaS and cloud-based software implementations.
Showcase Leadership Experience: In your application, provide examples of how you have led teams and managed cross-functional projects. Highlight your ability to mentor and develop talent, as this is crucial for the role.
How to prepare for a job interview at ANKH Executive
✨Showcase Your Leadership Experience
As a Director, you'll need to demonstrate your extensive leadership experience. Prepare specific examples of how you've successfully led large-scale projects, particularly in SaaS and cloud-based environments, and be ready to discuss the outcomes.
✨Understand Core Banking Solutions
Make sure you have a solid grasp of core banking solutions and their implementation. Be prepared to discuss industry best practices and how you've applied them in previous roles to enhance service delivery.
✨Highlight Stakeholder Management Skills
This role requires strong stakeholder management skills. Think of instances where you've effectively liaised with clients, internal teams, and external partners to resolve issues or drive project success, and be ready to share these stories.
✨Demonstrate a Commercial Mindset
Be prepared to discuss your approach to project scoping, cost optimisation, and resource planning. Show how your commercial mindset has contributed to the financial performance of past projects, as this will be crucial for the role.
